Sr. Field Process Engineer

 

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.  

ASM International N.V. is a leading supplier of semiconductor process equipment. The company possesses a strong technological base, state-of-the-art manufacturing facilities, a competent and qualified workforce and a highly trained, strategically distributed customer support network worldwide. 

As a member of the Key Account organization of the Global Sales and Services business unit, the Field Process Engineer is the on-site process application expert to support the customer in expanding ASM film opportunities on our installed products. In this role, he/she drives the process development projects and new product introductions with the customer.  The Field Process Engineer is a technical bridge between the customer process development teams and the Business Unit Process Application Development Team.  

Accountability in this role is critical.  The Field Process Engineer is a key customer interface and must demonstrate responsibility, authority, and proper communication when interacting with the customer at all times.  Delivering customer satisfaction is a key objective of this role.

 

Key Responsibilities 

 

• New Product Introduction (NPI): 
  • Undergoes training with the Business Unit to build expertise on newly developed deposition processes (Epitaxy Si, SiGe, doped Si, doped SiGe) and hardware.  Owns the introduction/transfer of these processes to the customer site. 
  • Work closely with the field hardware teams and Business Unit to support and troubleshoot issues on new products, including developing proposals for equipment and process design improvements, as well as conducting those experiments in conjunction with the customer.
  • Escalates issues, as needed, to ensure a timely resolution and to maintain the project timeline/scope. 
  • Documents learnings during NPI and works with the Business Unit to ensure learnings are incorporated in future IQ/hardware/process rollout packages.  Documents the learnings for subsequent knowledge transfer to the local service team at manufacturing sites. 
  • Process and Equipment knowledge, troubleshooting skills, and escalation leadership are key to ensuring the success of NPI equipment at the customer site.
• On-site process development:
  • Support Customer deposition processes and hardware development (both new development and continuous improvement projects, CIP).  Works closely with the Customer to design and conduct experiments to meet the Customer’s need (new development, device integration, CIP, troubleshooting). 
  • Analyze current baseline process and system performance; identify gaps with respect to technology node requirements.
  • Perform problem assessment and root cause analysis of system performance issues (non-conformances) at customer site. 
  • Works with the customer to develop new opportunities for ASM processes and hardware introduction at the Customer site.
• HVM process transfer: 
  • Responsible for process transfer to HVM fabs and transfer of product knowledge to the local service organization.
  • Documents and maintains the process and hardware learnings from the development phase and develops/transfers best known methods (BKMs) to the HVM site teams.

 

Education/Experience/Skills Requirements

• M.S, or PhD with a degree in chemistry, physical chemistry, chemical engineering, materials science, or physics will be considered.
• Equivalent combination of education and experience for which comparable knowledge, skills and ability has been achieved in the areas of processing, developing and characterizing thin films deposited in any of the following types of deposition reactors:   thermal ALD, plasma-enhanced ALD, plasma-enhanced CVD, Epitaxy, or LPCVD/vertical furnace.
• Good knowledge of and experience with semiconductor device applications, vacuum techniques, film characterization and metrology techniques, and thin film ALD deposition processes and equipment.  Preference will be given to candidates who have a demonstra