Digital Product Owner- Retail and Member Portal

We are seeking two Digital Product Owners to support Digital Experience in distinct capacities. Additional details regarding each role are provided below.

• Retail Site: We are looking for a product owner to join our Digital Experience team, supporting the retail website and pre-authenticated member journey.  In this role, you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver seamless digital experiences for prospective members – from plan discovery and comparison through enrollment.

• Member Portal: We are looking for a a product owner to join our Digital Experience team, supporting the authenticated member account experience.  In this role – you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver intuitive, reliable digital tools that help members manage their health benefits with confidence.

QUALIFICATIONS

• Bachelor’s degree in related field required.  
• A minimum of five (5) years of experience as a Product Owner, Business Analyst or related role required.
•  Experience working with agile product development teams required. Experience in healthcare, including payers, healthcare IT, or insurance, preferred.
• Strong ability to translate business and clinical needs into product requirements, manage competing priorities, and make data driven decisions.
• Must have demonstrated the ability to manage multiple products &/or scrum teams.
• Experience with SCRUM and/or Scaled Agile development methodologies.
• Expertise in defining and prioritizing business requirements and validating product capabilities.
• Excellent organizational, communication, and presentation skills.
• Excellent communication skills to engage an organization of multiple specialties.
• Ability to manage competing priorities and understand the downstream implications of shifting priorities.
• Ability to facilitate the completion of work in a matrix environment.
• Ability to analyze information and to evaluate the implications of a course of action or solution.
• Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
• Strong interpersonal skills with a collaborative style.
• Demonstrated ability to use sound judgment and discretion regarding confidential information.
• Relationship management skills.
• A demonstrated track record of working with minimal supervision, being a self-starter, and working with others in a team environment.
• A demonstrated track record of consistently meeting and/or exceeding performance expectations.
• Strong implementation, problem solving, and analytical skills.
• Excellent project and time management skills.