Lead Server
Vail ResortsAbout the role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Lead Server / Wait staff will be responsible for providing prompt, professional, and friendly guest service to restaurant & bar guests at all times.
Job Specifications:
- Starting Wage: $12.14/hr - $16.04/hr
- If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips
- Employment Type: Year Round (11-month)
- Shift Type: Full Time hours available
- Housing Availability: Yes
Job Responsibilities:
- Responsible for having a strong food knowledge base as well as a very detailed understanding and memorization of the current menu items which include all alcoholic and non-alcoholic drinks as well as food and specials.
- Handles all opening and closing duties required to operate the restaurant and ensures that all stocking is done, tables are properly set, and the dining room is clean.
- Must actively use suggestive selling techniques while always trying to upsell our products.
- Must be proactive in effectively selling beer, wine, liquor, and food to guests sitting in the dining area.
- Communicate all necessary and important information with the Restaurant Manager and the entire Food and Beverage team.
- Capable of multi-tasking and working at a fast but thorough pace.
- Complete all side work that has been assigned.
- Attends the daily pre-shift meeting to learn any important daily information and any other scheduled staff meetings.
- Have comprehensive wine and liquor knowledge and adhere to all state liquor laws.
- Ensures that all state health regulations are being adhered to.
- Cash & credit card handling including honesty and fairness at end of shift tip out to bartenders and food runners.
- Must be enthusiastic and interactive to help portray a friendly, fun, and exciting bar environment
- Check/Sign off on server side work
- Check server paperwork is accurate and complete
- Print Shift Reports and resets
- Train new staff on IG and restaurant policies and flow
- Other duties as assigned
Job Requirements:
- High School Diploma or equivalent
- Able to communicate in English
- Ability to communicate in Spanish - preferred
- Prior serving experience
- Able to lift at least 50 lbs.
- Ab
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