Production Green Room Server - Citizens House of Blues Boston

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

WHAT THIS ROLE WILL DO

• Anticipate and respond to guest needs

• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

• Organize and prioritize service per appropriate service sequence

• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

• Deliver food and beverages to artist

• Perform opening/running/closing duties according to HOB policy

• Maintain line of sight/atmosphere control by circulating through work area throughout shift

• Have the ability to memorize menus and daily specials

• Remove dirty plates, glasses, etc., from green rooms once artist has finished

• Clean spills on tables or around work area

• Maintain HOB safety and sanitation standards

• Have knowledge of all music, promotional or special events in the house

• Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately

• Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival

• Ensure all traces of previous occupants are removed and room is clean

WHAT THIS PERSON WILL BRING

Required:

• 2-5 years high volume experience in hospitality

• Skill in guest relations

• Wine & Liquor knowledge

• High School Diploma

Preferred:

• Responsible Alcohol Awareness Training Certification or Equivalent

Physical Demands/Working Environment:

• Working environment is fast-paced

• Position requires extended periods of prolonged standing and working on your feet

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qu