Director, Critical Systems Engineering

Critical Systems
The Critical Systems Director is responsible for coordinating strategic asset management practices within the Global Corporate Services, Integrated Facility Management function with the goal of minimizing asset life cycle cost while maintaining required department levels of service. The position will work closely with IT leaders to prioritize IT, GIS, and other technical resources in alignment with strategic asset and smart building management objectives. Accomplishing these objectives allows for facility management decisions based on accurate data analytics for maintenance work improvement and capital improvement program planning to optimize asset life cycle cost

Key Responsibilities and Duties

• Develop and maintain a strategic approach to portfolio wide asset management program.
• Develop and review scopes of work within contracts, RFQs and RFPs for asset management professionals as needed to support the asset management program.
• Develop and implement mature proven asset management processes across the organization.
• Analyzes business processes and user needs, documents requirements, processes, and translates them into system requirement specifications.
• Lead risk, criticality, and condition assessment programs.
• Establish and manage Asset Management Plans (AMPs) - Collaborate with teams that support asset management, including but not limited to various operations and maintenance departments and programs.
• Establish and lead preventive and predictive maintenance programs.
• Manage data collection, analysis, and contracts to support repair and replacement planning.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Required Qualifications:

• 5 + years Data Center knowledge with a technical and facilities management background

Preferred Qualifications:

• 7 + years Data Center knowledge with a technical and facilities management background
• Bachelor of Science degree, preferably in a technical area
• Data Center Management experience
• Vendor management experience
• Strong knowledge of facilities management practices and procedures
• Basic knowledge of Smart Building Technology
• Strong leadership and communication skills
• Flexible for 20% domestic travel within US

#LI-KD2

Related Skills

Accountability, Business Acumen, Business Requirements, Collaboration, Conflict Management, Construction Management, Consultative Communication, Continuous Improvement Mindset, Influence, Negotiation, Prioritizes Effectively, Relationship Management, Vendor / Partner Management

Anticipated Posting End Date:

2026-03-20

Base Pay Range: $124,000/yr - $174,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful res