Director, Compliance

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Alkami is seeking a Director, Compliance to own the strategy, design, execution, and continuous improvement of the enterprise compliance program and third‑party risk management (TPRM). This leader will drive a lifecycle‑based approach to vendor/partner oversight and a control‑driven compliance management system (CMS) across policy, risk assessment, monitoring/testing, training, issue management, regulatory change, and reporting. The Director will partner closely with Legal, Procurement, Information Security, Finance, Product/Engineering, and Operations to protect Alkami and its clients while enabling innovation and growth. This is a remote role located in the United States with the expectation to travel up to 5% for team meetings and audits/exams. This role reports to the Chief Compliance Officer.

Key Responsibilities & Duties:

 Program Leadership and Strategy

• Build and execute the multi‑year compliance and TPRM strategy aligned to Alkami’s risk appetite, regulatory expectations, and client commitments; define the roadmap for maturity, automation, and scalability.

• Own the end‑to‑end TPRM lifecycle (planning, due diligence, contracting, ongoing monitoring, renewals, offboarding) with risk‑based segmentation for vendors, partners, integrators, and critical suppliers.

• Establish and maintain compliance and TPRM policies, standards, and procedures; drive consistent adoption across the company and clear accountability for control ownership.

• Define and manage compliance and TPRM metrics, KRIs/KPIs, and reporting for executive leadership and the Board; surface inherent/residual risks, trends, exceptions, and remediation progress.

Regulatory Management and Reporting

• Lead regulatory exam and inquiry management, including scoping, evidence collection, RFI/ROE responses, remediation plans, and regulator communications, in partnership with Legal and business owners.

• Maintain a regulatory obligations inventory and lead regulatory change management (horizon scanning, impact assessment, control design/updates, and timely implementation tracking).

• Own periodic management and Board reporting for compliance and TPRM—dashboards, narrative risk summaries, issue status, testing results, and emerging risk themes.

• Oversee compliance monitoring and testing activities based on risk assessments; validate control design/operating effectiveness and escalate gaps for timely remediation.

• Coordinate complaints, UDAAP, and other conduct risk reviews with relevant stakeholders, and ensure transparent reporting and corrective actions.

Product Compliance (“compliance by design”)

• Embed product compliance into the SDLC and go‑to‑market processes: requirements mapping, control design, evidence plans, pre‑launch reviews, and sign‑off gates.

• Interpret and operationalize applicable requirements in a fintech/digital banking context (e.g., GLBA data protection, E‑SIGN, privacy and data retention, accessibility/ADA, security/NYDFS 500), partnering with Legal and InfoSec to translate into product and platform controls.

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