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Sr Director Front Office Application
Extreme NetworksNorth Carolina, United States, United Statesfull_timeVerifiedPosted 10 Jul 2024
💰 $210,000/yr
About the role
Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
This position of Sr. Director of IT Enterprise Applications – Front Office is for an experienced information technology (IT) director to lead our team of software engineers and other technology staff who support both legacy system maintenance, new application development, data architecture, and quality assurance. Extreme Networks strategic direction is to modernize our core systems on the current market leading platforms (e.g. Salesforce) leveraging its social, mobile, and integration capabilities. Must have a strong background in technology, system integration, data architecture, web application development, and agile software development methodologies. Responsible for directing a team. Responsible for working closely with our enterprise project management office and departmental/business stakeholders in delivering technology projects on time and on budget. Responsibilities also include leadership for and management of the information technology systems serving the Sales, Services and Marketing functions of Extreme Networks. This person must communicate effectively with management, staff, customers, and vendors regarding planning, implementation, use and support of technology resources. This position also serves as liaison to the outside third parties IT contracted companies. The Sr. Director provides leadership to and assists management, systems users and information systems personnel in the design, development, implementation, and maintenance of information systems for the Sales, Services and Marketing functions. The Sr. Director is responsible for the management and maintenance of company-wide and department-specific information systems including, CRM. The Sr. Director is responsible for the technology user support, training, and information systems security of the applications under their responsibility. Essential Duties and Responsibilities: Establish strong, positive relationships with Extreme Networks internal business stakeholders, in Sales, Marketing, & Services and ability to map business processes to technology solutions. Must be detail oriented, a strong communicator with great interpersonal skills, and ability to motivate the team to deliver multiple projects simultaneously and meet deadlines. Must have a strong technology background with the ability to execute a strategic vision, coupled with the ability to explore and recommend new technology and development approaches. Direct the IT Front Office Applications team in support of multiple legacy system enhancements, modernization, system integration, and new application development projects. Management duties include: Mentoring/coaching/managing individual team members Establishing the appropriate management structure for the department Goal setting and performance appraisals Aligning team objectives with Extreme Networks mission/vision/values Leading by example, hands-on approach. Budgeting Vendor management
Direct the IT Front Office Applications team in supporting, maintaining, and rationalizing the applications footprint including integrating, migrating, and/or modernizing applications on the current market leading platforms e.g. Salesforce. Must have solid understanding of system architecture, integration, and data migration approaches. Manage resources to deliver IT-based business application solutions in support Sales, Services and Marketing functions Supervise and professionally develop a team of 7-10 direct reports and provide general leadership to the Sales Services and Marketing IT Delivery team Coordinate and integrate application development from external IT and third-party managed services partners. Coordinate and prioritize the activities
This position of Sr. Director of IT Enterprise Applications – Front Office is for an experienced information technology (IT) director to lead our team of software engineers and other technology staff who support both legacy system maintenance, new application development, data architecture, and quality assurance. Extreme Networks strategic direction is to modernize our core systems on the current market leading platforms (e.g. Salesforce) leveraging its social, mobile, and integration capabilities. Must have a strong background in technology, system integration, data architecture, web application development, and agile software development methodologies. Responsible for directing a team. Responsible for working closely with our enterprise project management office and departmental/business stakeholders in delivering technology projects on time and on budget. Responsibilities also include leadership for and management of the information technology systems serving the Sales, Services and Marketing functions of Extreme Networks. This person must communicate effectively with management, staff, customers, and vendors regarding planning, implementation, use and support of technology resources. This position also serves as liaison to the outside third parties IT contracted companies. The Sr. Director provides leadership to and assists management, systems users and information systems personnel in the design, development, implementation, and maintenance of information systems for the Sales, Services and Marketing functions. The Sr. Director is responsible for the management and maintenance of company-wide and department-specific information systems including, CRM. The Sr. Director is responsible for the technology user support, training, and information systems security of the applications under their responsibility. Essential Duties and Responsibilities: Establish strong, positive relationships with Extreme Networks internal business stakeholders, in Sales, Marketing, & Services and ability to map business processes to technology solutions. Must be detail oriented, a strong communicator with great interpersonal skills, and ability to motivate the team to deliver multiple projects simultaneously and meet deadlines. Must have a strong technology background with the ability to execute a strategic vision, coupled with the ability to explore and recommend new technology and development approaches. Direct the IT Front Office Applications team in support of multiple legacy system enhancements, modernization, system integration, and new application development projects. Management duties include: Mentoring/coaching/managing individual team members Establishing the appropriate management structure for the department Goal setting and performance appraisals Aligning team objectives with Extreme Networks mission/vision/values Leading by example, hands-on approach. Budgeting Vendor management
Direct the IT Front Office Applications team in supporting, maintaining, and rationalizing the applications footprint including integrating, migrating, and/or modernizing applications on the current market leading platforms e.g. Salesforce. Must have solid understanding of system architecture, integration, and data migration approaches. Manage resources to deliver IT-based business application solutions in support Sales, Services and Marketing functions Supervise and professionally develop a team of 7-10 direct reports and provide general leadership to the Sales Services and Marketing IT Delivery team Coordinate and integrate application development from external IT and third-party managed services partners. Coordinate and prioritize the activities
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