Senior Director, Product Commercialization and Experiences – Global Installments & Embedded Finance

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

This position can be filled in any office located in San Francisco, CA, Foster City, CA or New York, NY 

Are you excited to shape the payments ecosystem and build the next generation of Visa products and services? Do you want to elevate your ideas into innovative solutions? Do you want to be part of commercializing global solutions?

Visa is looking for an accomplished leader for Commercialization and Experiences in the Global Installments & Embedded Finance team focused on Buy Now Pay Later (BNPL) portfolio and Visa Multi-Account Access Service (VMAAS) with a passion for commercializing and shaping the next generation of payment products. This leader will be responsible for shaping the commercialization strategy, driving roadmap for marketing and design assets, and executing on deliverables that matter most for regional teams. In this role you will also be responsible to determine the right product positioning, commercialization strategy, and experience/design metrics. This is a people leader role and will have two focus areas in the team – a. commercial enablement and support for our clients and partners and b. design and experience analytics for optimal e2e experience for clients and end-users.

This role reports to the VP of Global Installments & Embedded Finance (A&S) and has high visibility to the senior executives.

Responsibilities

• Lead global commercialization and experience analytics strategy in partnership with global marketing and design teams.
• Shape the new product positioning and strategy and develop a roadmap for commercialization assets to enable regions.
• Manage sales pipeline of clients and partners – in collaboration with global product leads and regions, identify opportunities for accelerating time to market.
• Leverage data-driven insights for user experience analytics closely collaborating with Data Sciences and Design teams to enhance product conversion rates.
• Lead new focus on client e2e experiences with emphasis on sales efficiency metrics (such as Time to PV) for accelerating pipeline enablement.
• Develop assets and commercial frameworks that drive accelerated product adoption Manage GTM playbooks for design and marketing for BNPL products and VMAAS solutions.   
• Shape Visa’s competitive responses, while collaborating with stakeholders across regions/markets and functional leadership.
• Drive cross-functional collaboration for product commercialization strategy and value propositions. Work closely with regional teams to understand support gaps that exist in commercialization and product usage, and create a roadmap to accelerate adoption.
• Analyze product performance with feature launches with partners, develop and present insights, and inform future strategy with data insights. Share responsibilities with product leaders to enhance Visa’s BNPL portfolio performance
• Be a thought leader for the payments ecosystem to represent and educate benefits to consumers. Partner with leadership and regional teams to drive communication and execution on shared vision.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 12 years of work experience with a Bachelor’s Degree, Masters/MBA/JD is a plus
• Prior experience in product management, strategy, and solution commercialization
• Prior experience in Network or Issuer organizations

Preferred Qualifications

• 15+ years of work experience with a deep understanding of installments ecosystem and experience building payment/network products
• Deep understanding of installments ecosystem and experience b