Director, Automation and Facility Engineering

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

As the Director of Automation and Facility Engineering, you will be responsible for our Engineering organization across QVC and HSN.  This will include Systems/Automation Engineering, MHE Software Engineering, Fulfillment Center Design, Fulfillment Center Controls, and the Facilities Center of Excellence. You will also be the chair for developing, executing, and improving a strategic roadmap across QVC and HSN.

You will lead your team to design and implement technology/automation solutions that are safe and economical for material handling systems across the network. You will have in-depth expertise in the field of MHE automation and will be dedicated to optimizing productivity, efficiency and accuracy in material handling operations. You will manage a CAPEX budget across Operations and Fulfillment of $30M to $150M annually. You will work remotely, with occasional travel and report to the VP Operations Strategy & Technical Services.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• You will Communicate with stakeholders to understand needs, support development of technology/automation and software solutions, and manage projects for the Operations network.
• Manage the CAPEX budget and implementation of CAPEX investments across Operations. Align with other teams such as IT and Product Management teams
• Lead a team of automation, software and controls engineers, assign and prioritize work, provide ongoing coaching, performance management, and development for all members of the team.
• Partner with cross-functional leadership teams to scope, prioritize, and launch the new projects and ensure the appropriate resources are in place to support each new engagement.
• Work with equipment vendors, suppliers, and company partners to procure and integrate the necessary MHE equipment into the automation system
• Design Fulfillment Centers and corresponding Processing and Storage solutions that meet needs.

What You Bring

• Knowledge in current fulfillment MHE automation.
• 10+ years experience with ownership of P&L or customer-facing/revenue generating responsibilities.
• 5+ years experience implementing automation projects in a related field (distribution or ecommerce fulfillment).
• Experience in Supply Chain Management Systems (WMS and WCS), Technology Product Management, Project Management, Transportation, Inbound Operations, Outbound Operations, Capital Projects or P&L
• Education: A Bachelor’s degree in Engineering (Mechanical, Electrical or Industrial Engineering), or related experience and technical disciplines is required.

Remote work is not permitted in NYC at this time.

#LI-Remote #KW-1 #Remote

Join us as we enrich life’s everyday moments – including yours. Apply today! 

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.  If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitiou