Senior IT Business Analyst:in (w/m/d)

<p>SQL, Technical Deployment, IT Support | MacBook Pro | English-speaking team | Diverse and inclusive environment</p><ul><li><p>You coordinate and execute the deployment of new and updated technical products and systems in collaboration with cross-functional teams to plan, test and implement product releases.</p></li><li><p>You provide tier-1 and tier-2 technical support for hardware, software, and network-related issues.</p></li><li><p>You diagnose and resolve technical problems, working closely with product development and IT-Teams.</p></li><li><p>You develop, execute, and automate SQL queries to generate operational and performance reports.</p></li><li><p>You interpret and analyze data from SQL databases to identify trends, issues, and opportunities.</p></li></ul><p></p><p><b>Your Skills </b></p><ul><li><p>Several years of experience in technical support, product development, or a related field.</p></li><li><p>Strong expertise in SQL, including query development, data manipulation, and report generation.</p></li><li><p>Experience with club systems (e.g., OLAP cubes) and multidimensional data analysis.</p></li><li><p>Excellent problem-solving abilities with a focus on data analysis and root cause identification.</p></li><li><p>Ability to interpret complex technical information and translate it into actionable insights.</p></li><li><p>Ability to collaborate effectively with technical and non-technical team members.</p></li></ul><p></p><p><b>Benefits &amp; More </b> </p><ul><li><p>Flexible working: Home office, remote work, flextime, sabbatical </p></li><li><p>26 vacation days &amp; days off on December 24th and 31st </p></li><li><p>Paid lunch break, canteen &amp; vouchers </p></li><li><p>Free A1 internet plus additional discounts for family &amp; friends </p></li><li><p>Company phone for personal use as well </p></li><li><p>A1 Internal job market &amp; skill enhancement </p></li></ul><p><br/>It is important to us that your salary reflects your qualifications and experience. It can exceed the collective agreement and starts at € 70,000 gross per year, All-in.</p>