Onsite Sr. Coordinator

The Opportunity:

Under moderate supervision, primarily responsible for documenting inventory by recording additions, disbursements, adjustments, losses and removal of items. Prepares inventory reports by collecting and analyzing information on stock usage. Maintains inventory operations by following policies and procedures and reports changes as needed.

MAJOR JOB DUTIES AND RESPONSIBILITIES

• Associate may be responsible for tasks in inventory management (Consumables, chemicals, samples, etc) and accurate inventory control, processing requests leading to inventory movement on and off site, and fulfilling customer metric reporting.

• Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.

• Provides daily customer service functions and communicates with the customer relative to inventory management.

• May be required to perform purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.

• Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.

• Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.

• Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.

• Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers.

• Responsible for managing consigned, non-consigned, customer owned or 3rd party inventory.

• Utilizes Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer specific systems) in fulfillment of job duties.

• Meets goals and objectives: safety, performance and quality.

• Creates programs for enhanced service efficiencies.

• Interfacing with Avantor Sales Force and manufacture representatives.

• Documents change management.

• Responsible for desktop delivery of inbound packages to customer contacts

• Updating and maintaining Standard Operating Procedures.

• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma or GED required

• 2+ years experience in material handling/inventory replenishment or customer service

• Spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus

• Cross referencing and inside sales experience a plus

• Knowledge of scientific products and services a plus

KNOWLEDGE SKILLS AND ABILITIES

• Conform to all company and customer requirements for background checks, health and safety issues, security clearances

• Knowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word and Excel

• Solid understanding and experience in either shipping, inventory, or purchasing

• Excellent Customer Service Skills; displays a professional can do attitude

• High regard for safety, quality and adherence to protocols, policies and procedures

• Ability to self-manage and self-motivate; forward thinking

• Ability to prioritize tasks, and meet deadlines

• Knowledge of scientific products and services a plus

• Ability to communicate effectively with both the customer and internal contacts

• Must be able to lift up to 50lbs

• Travel may be required

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT

Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

A frequent volume of work and deadlines impose strain on routine basis.

Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 20 lbs.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, d