Manager, Customer Development

Manager, Customer Development 

Draper, UT

EGNYTE YOUR CAREER. SPARK YOUR PASSION. 

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: 

Invested Relationships 

Fiscal Prudence 

Candid Conversations 

ABOUT EGNYTE 

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com. 

Egnyte is seeking an experienced sales professional/manager to join our team as a Customer Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts.  

WHAT YOU’LL DO:  

• Act as the subject matter expert in the features, benefits and application of Egnyte’s products and services
• Develop in-depth knowledge of Egnyte’s products and services, their functionality and applications in customer learning and development initiatives
• Provide proactive support to customers and prospects
• Maintain accurate and up-to-date records
• Achieve by meeting or exceeding sales support quotas by qualifying prospects
• Conduct needs assessment calls with specific prospects
• Schedule online product demonstrations
• Ensure Egnyte’s success in the retention and growth of account revenue
• Responsible for customer success in maximizing the value of Egnyte’s solutions
• Consult with clients in defining collaboration goals, success criteria and program strategy, in order to ensure the customer perception of value that leads to sales renewal and expansion
• Meet and exceed quotas utilizing a formal understanding of Solution/Consultative Selling
• Partner and grow client relationships
• Collaborate, develop and strategize account plans with members of other Egnyte teams 

YOUR QUALIFICATIONS: 

• 6 months – 2 years of proven sales track record
• Experience in managing customer relationships and maintaining relationships in a B2B environment
• Sales experience in a technology-oriented field
• Must understand and know how to leverage each stage in the sales cycle to advance the sale
• Ability to work with multiple functional departments and roles to manage customer life cycle from implementation to renewal
• Excellent ability in analyzing the opportunity for cross-sell and up-sell potential within existing books of business
• Proven ability to prospect and manage a designated territory to maximize revenue growth
• Effectively develops networks and builds alliances with key individuals or groups. Manages competition between individuals or groups to eliminate barriers to building partnerships.
• Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Stays with a problem/line of thinking until a solution is reached or no longer reasonably attainable.
• Excellent written / verbal communication skills to interact internally and externally with senior level corporate management
• Knowledge of CRM software packages and proficiency in Microsoft Office products
• Passion for working with emerging technologies and an ability to understand new technical concepts
• Bachelor’s degree or the equivalent combination of other post-secondary education