Product Owner / Business Analyst

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

A Senior Business Analyst 2 is a true leader on the team and has earned a reputation as someone great to work with and who achieves results. They are masters of their craft and can handle their day-to-day activities without needing constant help or approval from others.  The Senior Business Analyst II is a subject matter expert in Business Analysis techniques, business knowledge and software implementation. If there are other Business Analysts on the team, the Senior Business Analyst II should begin coaching and mentoring, as they play a key role in developing the maturity of the team. In their personal growth, a Senior Business Analyst II should be thinking about the next step in their career, including whether they want to continue honing their skills as a Business Analyst or if they would like to start exploring another career path such as the Product Owner or Scrum Master career path.   

​​​​​​​Responsibilities: 

• Documents user stories and supporting documents for the team and can adapt documentation to meet the needs of the team
• Facilitates the gathering of requirements through discussions with stakeholders and the development team 
• Learns how to use the supported software product(s), picks up on software generalities, gets up-to-speed quickly on a software product, and sees the product's capabilities
• Learns about the supported department’s business and workflows and efficiently applies that knowledge to software solutions 
• Uses tools to create wireframes and workflows that support different options and recommendations and has advanced knowledge of which artifacts will meet the need of the situation
• Knows the different roles and responsibilities on the team and how the BA fits into that team
• Knows the successful ways of implementing software and Agile processes on their team and can be looked to for answering questions the team might have
• Communicates effectively with all levels of the organization, from executives to peers
• Mentors and coaches other Business Analysts on the team
• Provides input on team processes while also calling out gaps or risks that they see.  When they find a gap or risk in the team process, they present options for how the gap/risk can be resolved
• Knows how to prioritize the backlog based on business needs and can make judgment calls
• Assists the Product Owner with their day-to-day activities and can fill in for the Product Owner during short absences
• Assists the Business Analyst Manager/Practice Lead in identifying Business Analyst standards for the firm
• Possesses the ability to effectively fill in for a Product Owner or Scrum Master during short absences 

Skills:  

• Communication - Communicates with organization. Helps others in team to communicate.
• Growth Mindset - Not happy unless outside comfort zone. Comfortable with unknowns, with a relentlessly positive outlook on change and risk. Quick to admit when you do not know.
• Empathy & Humility - Often found advocating for and representing others in conversations. Helps leaders to understand their teams, users and clients.
• Initiative - Uses your own judgment to make decisions without asking another person's advice.
• Objectivity & Adaptability - Takes problems outside your skillset and quickly adapts to solve them. Helps peers do the same.
• Analysis - Can produce high-quality, insightful analysis of complex problems. Can produce artifacts that are well-structured, easy to read and contain solutions to the problems found.
• Attention to Detail - Completes large projects meticulously and helps peers to do the same. Flags pieces of work outside your own which have not been thought