Senior Signatory/SME - Financial Crime Prevention Operations IV

<p>Keeping ING safe, secure and compliant continues to be a top priority for ING. It’s part of who we are: integrity is at the heart of our <a href="https://www.ing.com/About-us/Purpose-and-values.htm" rel="noopener noreferrer" target="_blank"><span>Orange Code</span></a> – the ING values and behaviours. As a gatekeeper to the financial system, we have an important role in the collective fight against financial and economic crimes. By knowing our customers we aim to detect and prevent the financial system from being misused in criminal activities, including money laundering and terrorist financing, for the safety and security of our customers and society.</p><p><br/><b>Position within the company</b><br/>Senior Signatory/SME</p><p><br/><b>Reporting</b><br/>Reporting to KYC Operations Lead, part of the department WB NL Business Development, Non-Financial Risk &amp; KYC<br/><br/><b>The purpose of the function</b><br/>WB NL is looking for a Senior Signatory/Senior Matter Expert with experience in KYC, operational management and/or working in a shared KYC service environment. Numbers are your best friend and you have a fact-based approach. You dare question the status quo, have a change mind-set and an eye for improvements. Senior Signatory/SME is considered as a specialist in a number of processes/products (high risk related) and usually works on a day-to-day basis in an environment of a medium level of complexity with minimal supervision. Has knowledge of the latest developments in the internal market and integrates this knowledge into day-to-day activities. Acts in line with ING rules and policies and monitors compliance with these regulations.</p><p><br/><b>Primary Responsibilities</b></p><ul><li>Understand and apply KYC procedures, policy requirements and working instructions. Applying them in daily SME tasks.</li><li>Perform a first-eye check on the CDD reviews and KYC activities (FATCA, CRS and ESR).</li><li>Provide clear feedback, explanation and guidance to different stakeholders to ensure that requirements are being applied during the KYC process.</li><li>Liaise with internal stakeholders on a daily basis (KYC analysts / other SMEs / Team Leads / Front Office).</li><li>Manage multi-tasks under pressure, being able to prioritize and organize your daily workload based on prioritisations.</li><li>Identify and report common mistakes, providing further guidance and support to the KYC analyst, aiming quality improvement and understanding of KYC requirements.</li><li>Develop and lead trainings to new joiners and/or analysts when needed and required.</li></ul><ul><li>Together with the team you align and interact with the business and other stakeholders on workload, prioritization and escalating in case of issues</li><li>You are able to take on additional tasks and responsibilities to help implement a successful WB NL KYC operational and governance model</li></ul><p></p><p></p><p><b>Competencies</b></p><ul><li>Highly collaborative, flexible, independent and supportive</li><li>Excellent communication</li><li>Problem analysis and judgment (recognizing important information, identifying problems, researching and making connections)</li><li>Exceptional organizational, planning, time management skills with a proven ability to prioritize competing demands</li><li>Possesses drive with a positive ‘can do’ attitude (important to show different behaviour styles / approaches to achieve the goals)</li><li>Be delivery focused with high attention to detail and ensure tasks are completed on time and to the required levels of quality</li><li>You have strong knowledge of FEC / AML policies</li></ul><ul><li>It is a plus if you have working knowledge of international banking business and products and experience with regulators</li><li>You are inspiring and a team builder displaying cultural sensitivity in coordinating interactions between different business units and teams</li><li>You support ING in building expertise in the field of Customer Due Diligence, Know Your Customer and Non-Financial Risk</li><li>You communicate well and focus on what is best for the customer and you can deal with work pressure</li></ul><p></p><p><b>Profile</b></p><ul><li>HBO+ level</li><li>Relevant work experience preferably with KYC in a client facing environment</li><li>Fluency in English, both spoken and written</li><li>Good knowledge of Microsoft Word, Excel and PowerPoint</li><li>Full-time (40 hours per week)</li><li>Job scale 10</li></ul><p></p><p><b>Rewards and benefits</b></p><p>We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at <a href="https://www.ing.jobs/netherlands/Why-ING/benefits.htm" rel="noopener noreferrer" target="_blank"><span>https://www.ing.jobs/netherlands/Why-ING/benefits.htm</span></a> </p><p></p><p>The benefits of working with us at ING include:</p><ul><li>A salary tailored to your qualities and experie