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Senior Manager, Sales Operations & Strategy, CMF

Johnson & Johnson
West Chester, United Statesfull_timeVerifiedPosted 23 Sept 2025

About the role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Strategy

Job Category:

Professional

All Job Posting Locations:

West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Senior Manager, Sales Operations & Strategy to join our MedTech Orthopaedics CMF team located in West Chester, PA.

Purpose:

The Senior Manager, Sales Operations & Strategy, CMF, will develop and implement commercial planning tools and processes that improve business plan execution and development of managers and representatives. This individual will lead and persuade large teams, compellingly conveys the corporate message, and manages success through adversity. This individual will provide the FSO a leadership role strongly aligned to Sales Process, FSO Communication, Commercial Partners and Sales Leadership. This individual will provide strategic and executional guidance to the sales leadership focusing on sales force performance. This person is responsible for driving sales analysis, customer engagement, strategic initiatives, sales training, and contracting and pricing strategies. This role is crucial in making informed decisions, identifying potential issues early, and aligning with the company's growth strategy and commercial optimization.

You will be responsible for:

1. Sales Analysis & Reporting:

  • Assist in making informed decision-making and identification of potential issues early.
  • Sales Reporting.
  • Contract & Pricing Execution Reports.
  • Portfolio sales & profitability analysis.
  • HOB Insights & Follow-ups.
  • Collect information on Sales Splits, Identify red flags.
  • Gather data for & assist in developing quota assignments.

2. Customer & Market Engagement:

  • Drive sales & customer engagement and satisfaction.
  • Society Meeting Plans - KOL Management.
  • Execution of NPI Launched.
  • Key Product targeting and competitive intelligence.
  • Identify additional opportunities to engage with JJMT sales partners.

3. Strategic Initiatives & Integration:

  • Align initiatives to growth strategy & commercial optimization.
  • Oversee the integration of sales agencies into the business.
  • Manage the integration & upgrades of system changes to align with business expectations
  • Professional Education Partnerships, Upgrade of Education Logistics.
  • Follow up on inventory initiatives & assist in development of enablement model.

4. Sales Training & Engagement:

  • Organize and execute national sales training meetings (live or virtual).
  • Organize and manage quarterly CMF townhalls & other in-person leadership meetings.

5. Contracting & Pricing Strategy:

  • Stimulate additional opportunities for profitable growth.
  • Assist in developing more sophisticated contracting and pricing strategies with the Account Management team.
  • Support customer management on large national deals through collating data & insights.

Qualifications / Requirements:

  • A minimum of a bachelor’s degree

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Company

Johnson & Johnson

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