Director, Business Intelligence

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

We are a high-performing team that meets in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to our Columbia, MD office and given the flexibility to work remotely. We are looking for someone to be on-site 2-3 days a week.

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Job Description

Opportunity at a Glance

Director, Business Intelligence

The position provides leadership to the Institutional Support Services (ISS), Operations Management (OM), Business Intelligence (BI) team. The BI team operates to deliver clarity of data / analytics, expert analysis / consulting, and business intelligence leading to effective processing and decision excellence across ISS and all ATGE institutions. Leads team to operate effectively across all ISS departments / institutions to ensure alignment to ISS and ATGE priorities and ensures 100% of compliance and regulatory targets are met.  Supports and drives continuous improvement (including proper alignment of support functions within the team and ISS / ATGE), change management and business process initiatives resulting in delivery of exceptional business results for all institutions, students and stakeholders. The role requires strong collaboration and project management with internal ISS leaders, institutions and other departments (Regulatory Affairs, Internal Audit, Marketing, Finance, etc…). Leverages and leads innovative analytics and technology solutions to simplify, automate and deliver business process workflow and data leading to quality business / strategic decisions. Leads partnership with ATGE Analytics / Data Engineering team to properly align support provided by our BI team and advocating for all ISS reporting initiatives supported by the ATGE team.  Drives performance within ISS and institutional partners within Adtalem to impact the student experience and support organizational growth.

Responsiblities:

• Leads Business Intelligence team / culture to support innovation and alignment of functions / energy towards the mission of the BI team, including democratization of data across ISS, providing visual and self-service analytics tools that enables efficient, compliant processing and data-driven team management and business / strategic decision making across ISS.
• Leverages innovation in data analytics, business partnership across Adtalem, and develops talent to ensure solid analytical bench strength on the BI team.  This results in delivery on BI objectives, including coordination and maintenance of meaningful KPIs/SLAs across all ISS teams, timely / effective intake, prioritization and completion of reporting requests with focus on strategic analytics solutions. 
• Partners with stakeholders to build improved data / analytics solutions, including self-serve dashboards rather than recurring ad hoc and repeat data requests.
• Develops and implements process improvements and alignment of functions to the proper team. Champions needed change to stay aligned to our mission, competitive, and student focused.
• Networks and proactively communicates to develop and maintain effective stakeholder relationships to meet current and future needs. Maintains tools and processes that ensure efficient, timely, and proactive status updates for effective stakeholder management.
• Manages multiple functions for multiple institutions ensuring seamless, student-centric data solutions leading to exceptional business performance results.
• Provides leadership support to ensure quality and audit / compliance throughout ISS and partner institutions th