Prime Services Technology Business Analysis Senior Manager - Vice President

The Business Analysis Senior Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Supervise a business analytic team supporting one large system or multiple systems with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned
• Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed
• Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies for own area and other functional areas
• Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
• Work as a team to achieve objectives and negotiate with internal and external parties
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams. 
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications:

• Experience: 6+ years of progressive experience in business analysis and/or project management within the financial services industry, with a demonstrable track record of delivering large-scale, transformative technology program.
• Communication: Stellar verbal and written communication skills; able to craft compelling executive narratives, present with authority to MD-level audiences, and translate complex technical concepts into clear business language.
• Domain Knowledge: Deep understanding of Prime Brokerage, Securities Lending, Risk, Margin, and Funding. Knowledge of Futures & Derivatives Clearing and broader Prime Services is a significant advantage.
• Adaptability: Proven ability to onboard rapidly to any technology project or program— infrastructure, data, digital, regulatory, or product — regardless of scale or domain and deliver value immediately.
• Jira & Confluence: Expert-level proficiency for project tracking, RAID management, documentation, and reporting; experience building and maintaining structured Confluence spaces and Jira program board.
• Microsoft O365: Advanced proficiency across the full suite — PowerPoint (executive-grade decks), Excel (advanced data analysis and modelling), Word, Teams, SharePoint, Visio, and Power BI.
• AI Tooling: Demonstrable, hands-on proficiency with modern AI productivity tools (e.g., Microsoft Copilot, AI meeting assistants) integrated into project delivery workflows.
• Methodology: Comprehensive knowledge of business analysis principles and experience across all phases of the Software Development Life Cycle (SDLC); strong preference for Agile (Scrum, SAFe) or hybrid delivery experience.
• SQL: Proficiency in SQL for data querying and analysis is a plus.
• Certifications (Preferred): PMP, PRINCE2 Practitioner, MSP, PMI-ACP, CBAP, or equivalent. Agile certifications (SAFe, CSM) are desirable.

Program Delivery & Project Management

• Own end-to-end delivery of large-scale, transformative technology projects and program, from inception and scoping through to implementation and benefits realization.
• Develop, maintain, and re-baseline detailed milestone plans, ensuring all key