Fraud Defect Management Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Fraud Defect Management Senior, you will establish, execute, and govern fraud Bank Fraud Defect Management activities including conducting risk and impact assessments, creation and management of defect mitigation plans, and coordination of stakeholder activities. Serve as a fraud risk management subject matter expert to ensure thematic, cross-functional root causes of loss drivers are identified, mitigated, and socialized. Partner and collaborate with all areas of the Bank Financial Crimes business functions, Bank and Enterprise product partners, Compliance and Risk Management, Audit Services, Legal, and Regulators to support enterprise fraud management-based initiatives for the Staff Agency or Line of Business (LOB) supported.

This position can work remotely in the continental U.S. with occasional business travel.

What you'll do:

• Guides and facilitates cross-functional team members in the implementation, management and oversight of fraud risk management workstreams, projects and solutions. 
• Utilizes subject matter expertise of fraud risk management requirements, policies, laws, and regulations to influence business strategies and solutions and advise the business on how to strengthen and manage fraud risk requirements on business action plans, projects, or operational requests.
• Contributes to the execution of risk assessments with business partners and the lines of business to determine impact and solutions.
• Identifies operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, concurrent with implementing action plans to mitigate business impact.
• Provides guidance to functional areas within Enterprise Fraud Management on regulatory requirements and requests to ensure proper execution of conduct examinations.
• Manages and responds to regulatory requirements and requests and ensures the execution of conduct examinations.
  Periodically briefs executive management on enterprise projects and initiatives that may impact fraud risk.
• Serves as a mentor to peers and team members for assigned area of responsibility.
• Develops and executes training plans tied to fraud risk management through understanding of regulatory and industry trends.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of operations experience in a relevant functional area to include financial services, Fraud, AML, compliance, risk, audit, third party risk management or other related operational areas that support fraud risk management initiatives within the business.
• 4 years of fraud, compliance, risk, audit, or regulatory related experience with accountability for projects, programs, processes, or policies.
• Proven knowledge of relevant laws, regulatory, compliance, industry regulations and regulatory data sources.
• Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends.
• Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external regulatory agencies.
• Knowledge of federal laws, rules, and regulations, to include:  PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37.

What sets you apart:

• Risk Assessment & Evaluation: Experience identifying, analyzing, and evaluating potential risks associated with product changes, particularly concerning fraud implications.
• Fraud Expertise: Experience identifying and managing fraud schemes and vulnerabilities, knowledge of detection methods, specifically regarding how changes might introduce new risks or exploit existing weaknesses.
• Stakeholder Management: Proven ability to collaborate effectively with and influence key stakeholders across different departments.
• Product Knowledge: Understanding of various pr