Junior Business Development Specialist (Bilingual English/Mandarin and/or Cantonese)

Description

Position Overview: Are you a recent college graduate with a knack for communication and a drive to succeed? Or looking for a career change? Do you speak Mandarin and/or Cantonese fluently? We want you to join our team as a Bilingual Junior Business Development Specialist! In this role, you’ll connect with Chinese-speaking clients, promote our services, and help set up appointments for our licensed sales team. This is a non-commissioned position, focusing on expanding our outreach and making a real difference in the lives of seniors.

Key Responsibilities:

• Scheduling: Receiving and scheduling appointments for inbound calls.
• Lead Engagement: Use our company’s systems to create successful live transfers and appointments with potential clients.
• Service Promotion: Clearly and professionally communicate the benefits of our services to prospective clients.
• Sales Skills: Learn and apply effective sales techniques and rebuttals to engage potential clients.
• Product Knowledge: Gain a solid understanding of Medicare basics and the insurance products we offer.
• Continuous Improvement: Embrace feedback and coaching to continuously improve your performance.
• Client Relations: Build strong relationships with clients and keep them engaged throughout the conversation.
• Compliance: Ensure all communications and processes adhere to CMS phone and email compliance guidelines.
• Calling Duties: Manage outbound and inbound calling projects, making daily calls from provided lead lists.
• Data Collection: Complete basic intake of prospect and client information as needed.

Requirements

What We’re Looking For:

• Education: Recent college graduates or those with a few years of experience in a related field.
• Language Skills: Fluency in Mandarin and/or Cantonese is required.
• Communication: Excellent oral communication skills, with the ability to speak persuasively and listen effectively.
• Learning Attitude: Eager to learn new skills, including sales techniques and Medicare product knowledge.
• Tech Savvy: Comfortable with technology and tools such as Salesforce CRM, dialer systems, and Microsoft Teams.
• Professionalism: Approaches tasks with enthusiasm and professionalism, even in a fast-paced environment.
• Dependability: Reliable, punctual, and committed to achieving team goals and personal development.

Why You’ll Love Working With Us:

• Career Growth: Gain hands-on experience and build your career in a supportive and growth-oriented environment.
• Impactful Work: Play a key role in helping seniors navigate their Medicare options and make informed decisions.
• Innovative Culture: Join a forward-thinking team that values creativity and fresh perspectives.
• Professional Development: Benefit from ongoing training and opportunities to advance your skills and career.