Payment Product Manager - USDS

Team Intro:

The Payment team of U.S. Data Security department of TikTok provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on - to ensure that users have a smooth and secure payment experience on TikTok platform.



As a Product Manager with Payments team , you will partner with cross-functional teams to develop and execute product strategies that streamline payment experiences for buyers, sellers, and creators across TikTok Shop, TikTok Live, and other monetization verticals. Drive platform growth by prioritizing secure, user-centric payment solutions and collaborate with risk management teams to implement fraud prevention measures and ensure transaction integrity.



In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.



Responsibilities:

- Strategic Vision & Roadmap: Own product vision, strategies and develop clear product roadmap for Payment and risk mitigation by analyzing and identifying business problems/opportunities.

- Collaborative Product Development: Work closely with UI/UX designers, engineers, QA, and cross-functional teams to translate product strategies into tangible outcomes.

- Business Alignment: Foster strong relations with the key stakeholders, for example operation team, product operation team, customer support team, etc. align goal, priority and roadmap with key stakeholders. Plan key product initiatives and push key stakeholders to achieve the goals.

- Performance Analytics: Provide critical insights into product performance. Understand user's pain points and how to address the gaps.

- Research & Investigations: Lead investigative endeavors to really understand our users' key asks, understand the product best practice in US markets.