Manager, Quality & Technical Services - Beer & Beverage

Role description:

The Regional Manager of Quality and Technical Services will provide support to our plants and customers within the beer and beverage category to improve quality performance and customer satisfaction. The primary focus of this role is to support the plants in implementing the Ardagh Quality System and monitoring the customer results and internal metrics to identify opportunities for improvement.

 

Responsibilities:

• Support the plant in implementing the Ardagh Quality System, driving manufactured quality, and addressing needs to improve customer quality performance
• Review quality performance data and help the plants identify actions for quality improvement and Cost Of Poor Quality (COPQ) reduction
• Lead the Technical Service Engineering team in gathering feedback for improving customer quality performance
• Support new product/problematic item production runs in the plants
• Support the development of plant-quality resources to support the succession plan
• Review plant needs for quality and process-related equipment and helps identify and justify potential technology solutions
• Create an environment between our plants, support teams, and our customers which fosters continuous improvement in quality and service results
• Comply with environmental and food safety standards as set forth in plant policies and programs within the departmental responsibilities

 

Minimum skills / qualifications:

• Bachelor's degree in a technical field or equivalent experience
• Five (5) years in a manufacturing environment with direct experience in a quality management role
• Knowledge of current quality methodologies and ASQ quality management principles
• Proficient communication and problem-solving skills
• Ability to travel up to 80%

 

Preferred skills / qualifications:

• Previous glass manufacturing experience
• Effective leadership skills and the ability to influence others

About Ardagh Group
Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion.
Today we have a presence across Europe, Africa, and North America.

• Did you know that Ardagh produce many of the beverage cans and bottles you drink your favorite beverages from?
• Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality?
• Did you know we produce more than 160 million containers per day?

Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what’s possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you’ll enjoy the journey!
 
Benefits Offered:

• Medical, prescription, dental and vision plans 
• Flexible Spending Accounts (FSA) 
• Life insurance  
• 401(k) retirement plan with company match
• Paid holidays and vacation 
• Short- and Long-Term Disability (STD/LTD) 
• Employee Assistance Program (EAP) 
• Apprenticeship programs
• Professional and personal development opportunities through Employee Resource Groups

Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law.
 
Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  Contact Kelly Molloy (kelly.molloy@ardaghgroup.com) if a reasonable accommodation is needed.