DIRECTOR OF OPERATIONS - Festivals Division

 

Position Title: DIRECTOR OF OPERATIONS - Festivals Division

Pay Range: $75,000 to $95,000 + bonus

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

 

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

 

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

 

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Job Summary

 

The Director of Operations of Festivals is responsible for leading our team at events across the country – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.  Travel is mandatory.

Detailed Responsibilities

* Proactively coaching and motivating team members to deliver their best
* Identifying opportunities and driving continual improvement in our location operations
* Building a strong partnership with locations partners
* Working with regional and Home Office leadership to drive innovation and best practices at the location
* Delivering against our financial goals and budgets
* Coaching the operations management team
* Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
* Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
* Reviewing financial reports and developing action plans to best achieve business goals
* Leading the continual development of the location’s food story and guest experience
* Completing team member performance reviews including career development planning and compensation reviews
* Responding to emails, phone calls and any associated administrative work corresponding with role responsibilities 
* Reviewing and processing any expense reports submitted by team members in Concur
* Interviewing applicants interested in roles requiring hiring consideration and approval
* Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
* Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
* Coaching team members for optimal performance and engagement
* Conducting manager meetings to engage, inform and build alignment
* Conducting event walks interacting with team members, guests, partners and VIPs
* Identifying and planning for management support needs when the business will exceed the location’s current resources
* Managing team recog