Customer Contact Assistant I

Enjoy a rewarding position on our Call Center Team as a Customer Contact Assistant!  As a Customer Contact Assistant, you will manage inbound and outbound communications for CentraCare.  This is fast-paced work triaging calls, dispatching staff and security, and managing the primary switchboard duties for CentraCare.  

Schedule: 

• Full Time (only) Positions | 80 Hours Every Two Weeks
  • Afternoon/Eve:  8-hour Shifts | 12:30 pm - 9 pm | Every Other Weekend Rotation

Pay and Benefits (Total Rewards):

• $17.49+ per hour however, we pay more for experience.
  • +$1.50 per hour between 3pm and 11pm.
  • +$1.05 per hour on weekends
  • Full pay range; $16.59 - $24.92/hour
• Full time Benefits; medical, dental, PTO, retirement, employee discounts and more!
• Tuition reimbursement and college grant programs are available.
• Paid training and medical terminology course
• Partial work from home options after training (90 days on average) has been completed.

Qualifications:

• High school diploma or equivalent required
• Strong customer service, verbal and written communication skills required
• Typing skill of 40 wpm along with general computer and Microsoft Office experience.
• One to two year post high school training in clerical, secretarial or PC based phone system preferred

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.