Sr Customer Account Manager-Walmart Meals

Foods you love. Brands you trust. And a career that empowers you to grow. 
 
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

 

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
 
This position is not eligible for Visa Sponsorship.

 

 

Job Title: Sr. Customer Account Manager – Walmart (Meals Desk)

Location: Rogers, AR

Reports To: Director, Customer Account – Walmart

Position Summary:

The Sr. Customer Account Manager (Sr. CAM) will lead the Meals business on the Walmart team, serving as the primary point of contact between Nestlé and Walmart for the Meals category. This role is responsible for driving strategic growth, leading cross-functional collaboration, and delivering best-in-class execution both in-store and online. The ideal candidate is a strategic thinker, strong communicator, and proven leader with deep customer knowledge and a passion for winning.

 

Key Responsibilities:

• Strategic Leadership & Planning
• Lead the Strategic Innovation Strategy process for the Nestlé Walmart Meals business.
• Develop and execute a 3-year business strategy aligned with Walmart and Nestlé priorities.
• Maintain and manage the “Battleship” plan for each category to ensure strategic alignment and execution.
• Customer & Internal Collaboration
• Build and nurture strong relationships with Walmart merchants and key stakeholders.
• Serve as the primary liaison between Walmart and internal Nestlé Division teams.
• Demonstrate thought leadership and customer-first mindset in all engagements.
• Business Ownership & Execution
• Own full business responsibility for the Meals portfolio across in-store and online channels.
• Drive distribution gains and share of space increases that outperform total category growth.
• Ensure flawless execution of profitability and product mix targets while staying within spending limits.
• Team Leadership & Development
• Directly manage the Sr. Customer Account Specialist (Sr. CAS) on the Meals business.
• Provide day-to-day guidance, performance management, and career development plans/coaching.
• Effectively select and hire personnel. Provide leadership for the Frozen team and contribute to building a positive team culture. 

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• 6–10+ years of progressive experience in customer development, sales, or category management within the CPG industry.
• Deep understanding of Walmart’s business model, merchandising strategies, and omnichannel ecosystem.
• Demonstrated success in developing and executing strategic business plans that drive sustainable growth.
• Strong financial acumen with the ability to manage P&L, trade spend, and profitability levers.
• Experience leading cross-functional teams and influencing without authority across matrixed organizations.
• Proven ability to analyze data and insights to drive decision-making and identify growth opportunities.
• Skilled in negotiation, conflict resolution, and stakeholder management.
• Proficiency in tools such as  Luminate, Syndicated Data (Circana/Nielsen), Power BI, and Excel.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience in eCommerce strategy and execution is highly desirable.
• Passion for people development, with prior experience coaching and mentoring dire