Parking Attendant

POSITION: Parking Attendant- Part-Time

DEPARTMENT: Security

REPORTS TO: Security Manager 

FLSA STATUS: Hourly, Non-Exempt 

LOCATION: SNHU Arena- Manchester, NH 

LEGENDS GLOBAL 

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

Under the direct supervision of the Security Manager, the Parking Attendant is responsible for supporting event parking operations, directing vehicles, assisting guests, and helping maintain a safe and efficient traffic flow in the arena parking lots. This position plays an important role in the guest experience by providing clear directions, assisting with parking-related questions, and ensuring all parking procedures and safety guidelines are followed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct and manage vehicle traffic entering and exiting parking areas to ensure safe and efficient flow during events.

• Assist guests with parking passes, lot access, and general parking directions.

• Provide directions to arena entrances, accessible parking areas, rideshare locations, and designated parking sections.

• Support parking operations before, during, and after events.

• Monitor parking areas for safety concerns, unauthorized activity, or operational issues and report concerns to the Security Manager.

• Set up and remove parking cones, barricades, signage, and designated parking areas as directed.

• Provide friendly and professional customer service by assisting guests and answering questions.

• Communicate effectively with security staff, operations staff, and event personnel to support overall event safety and operations.

• Follow all arena policies, safety procedures, and security guidelines.

• Assist with maintaining cleanliness and organization within the parking areas and surrounding grounds.

• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this role. 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years or older. 

EDUCATION AND/OR EXPERIENCE     

• High school diploma or GED preferred.

• Customer service experience preferred.

• Experience working in event venues, security, parking operations, or guest services is a plus.

SKILLS AND ABILITIES

• Strong communication and customer service skills.

• Ability to remain calm and professional in a fast-paced event environment.

• Ability to follow written and verbal instructions.

• Friendly, dependable, and able to work well as part of a team.

• Ability to adapt to changing situations and event needs.

• Comfortable interacting with guests, coworkers, and s