Senior Manager, Advanced Analytics, Community Blueprint

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

Airbnb is a global hospitality platform that connects travelers with unique accommodations and experiences around the world. Our mission is to create a world where anyone can belong anywhere. Community Blueprint is a team under Global Operations that aims to improve the quality of the end-to-end customer journey and bridge team silos across product, operations, and policy. To do this, we need to be experts in the guest and Host experience and in how the product, operations, policies function together to deliver the Airbnb experience. As part of the Community Blueprint team, your role will be instrumental in driving data-driven decision-making, connecting data across product & operations, and enhancing the guest and Host experience.

The Difference You Will Make:

We are seeking a highly experienced and skilled individual contributor Advanced Analytics professional with deep expertise in supporting strategic business initiatives through detailed data analysis, experimentation, statistical modeling, forecasting, and development of reporting tools and metrics. As the Senior Manager Advanced Analytics - Community Blueprint, you will be responsible for leveraging data insights and advanced analytics techniques to define, forecast, and evaluate key metrics in an unstructured problem space and partnering with other data experts to understand impact and interaction of various key metrics. The ability to communicate a robust understanding of the key drivers - what moves these metrics and why will be critical to success. This role will also be presenting to and influencing leaders at the highest level.

Community Blueprint is a highly cross functional team, this means you will collaborate with many different functions across all of Airbnb to drive strategic initiatives and inform decisions that will ultimately improve the guest and host experience. We are looking for a scrappy self-starter with an entrepreneurial mindset who thrives in ambiguity and can deeply understand the nuances of our rapidly evolving business and use data to explain key drivers.

A Typical Day: 

• Drive forward Community Blueprint team’s data strategy and roadmap, setting direction for the organization.
• Act as the key liaison between the Advanced Analytics Community Blueprint team and the product, platform, and policy organizations, fostering effective communication and collaboration at the highest level.
• Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches.
• Apply technical expertise with quantitative analysis, experimentation, data mining, forecasting and the presentation of data to identify trends and patterns that can inform decision-making.
• Collaborate closely with Product, Engineering, Finance, Operations, Data Science, Advanced Analytics, Product Insights Analysts, Data and Analytical Engineering, Capacity Planning and other cross-functional teams to provide actionable insights.
• Develop and implement advanced forecasting models to not only predict key performance metrics but also understand the metric’s actual performance.
• Design, execute, and analyze experiments to measure feature impact and guide product iterations. Leverage causal methods when traditional randomized trials aren’t available.
• Design and build metrics / dimensions to monitor product and business performance.
• Build sophisticated reporting and analytical tools that empower stakeholders to make data-driven decisions.
• Present findings and recommendations to stakeholders, including senior leadership, in a clear and concise manner.
• Stay up-to-date with the latest industry trends and advancements in quantitative and qualitative data analysis techniques.

Your Expertise:

• A quantitative undergraduate degree with a strong preference for candidates holding an MBA or equivalent advanced degree, with 12+ years of industry experience in a Data Science, Analytics, Investment Banking or equivalent role.
• Deep technical expertise in data and statistical analysis, experimentation, causal inference, forecasting methods, and familiarity with LLMs.
• Proficiency in programming languages such as Python or R for data analysis and modeling.
• Experience working with large datasets and SQL for data extraction