Associate Director, Internal Communications

Job Title: Associate Director, Internal Communications

Team: Communications and Marketing

Location:In-Person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC) 

Employment Type: Full-time

FLSA Classification:  Exempt 

Start Date: ASAP

About Braven

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.  

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

About the Role

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Internal Communications who will develop, lead, and implement our internal communications strategies that are a critical input to fostering strong organization-wide clarity and culture as Braven scales.

This role is on the Communications and Marketing team and reports directly to the Senior Director of Communications and Marketing.

What You’ll Do 

Strategy & Operations (65%)

• Create and implement annual internal communications plan and strategies, including support for general org-wide initiatives, alongside the People & Operations team and Braven’s Alignment team. This is inclusive of but not limited to the following responsibilities: 
• Create, distribute, and maintain an org-wide calendar
• Creating the strategy and supporting content creation for national campaigns, like Black History Month, spotlights honoring the work & lived experiences of our extraordinary staff, open enrollment announcements, etc. 
• Assess and set guidance for communications norms and platforms (e.g. Slack, email, Google Hub) for communicating internally that is aligned to Braven culture as the org continues to scale 
• Lead trainings on relevant tools, processes, and etiquette (e.g. office hours)
• Use quantitative and qualitative insights to assess efficacy of strategies and adjust tactics as needed 
• Experiment with new, creative ways to reach staff with news and information, and drive their engagement in prioritized company initiatives and information. 

Content Creation (35%) 

• Develop and drive communications around updates, campaigns, and change management that engage, inspire and align employees); 
• Write, manage and implement strategic employee communications around various topics, including company strategy, campaigns, priorities and announcements, to ensure high-quality, effective and consistent delivery of key messages and information with a consistent tone (e.g. newsletter, Slack updates, memos, All-team call)
• Manage applicable programming for remote and in-person company-wide meetings (including biweekly All Team Calls), which includes scheduling, creating agendas and decks, developing messaging, preparing facilitators and overseeing meeting logistics
• Project manage internal newsletter content and governance, which includes proactively working with content owners, collecting and distributing updates, moderating posts, and managing processes
• Develop and manage email signatures for staff to mark certain events
• Keep a pulse on the latest best practices in communications and implement learnings into their work
• Other duties as assigned 

Requirements

Minimum Requirements

• Bachelor's degree 
• 5-7 years of relevant experience, with a preference for communications experience in the education, government, or nonprofit sector

Preferred Qualifications 

• Expert-level written and verbal communication skills, with the ability to adjust style and content across audiences (executives, Braven staff, external partners)
• Experience drafting and turning complex information into relevant, engaging, timely and valuable content. 
• You are excellent at project management and influencing others to achieve outcomes and have a proven ability to create and execute project plans with strong attention to detail and multiple stakeholders, meeting deadlines.
• Demonstrated presentation building skills-specifically with Google Slides or Powerpoint. 
• Ability to motivate teams through compelling messaging and robust campaigns. 
• Ability to align systems, programs and people with company strategy and culture. 
• You exercise discretion and independent judgment i