Airport Account Manager - CLT (Air Canada)

 

Essential Functions / Key Responsibilities 

• Oversees and coordinates team activities related to the operation. 
• Monitors and enforces safe and compliant working environment in accordance with TSA, DOT, USPS and OSHA regulations and all applicable laws. 
• Coaches, counsels and mentors employees and enforces Company policies and procedures, including issuing disciplinary action as required. 
• Promotes and adheres to Unifi policy concerning Safety, Anti-Harassment and Equal Employment Opportunity. 
• Assists in recruiting, administrative, payroll, employee scheduling, and general administrative duties.
• Monitors staffing and overtime use and operational and financial performance of assigned shift/station.
• Promotes team-building initiatives and performs coaching/mentoring activities to develop and motivate team members.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. 

 

Basic Qualifications: 

Pre-requisites: 

• Must be a local (in-state) resident. 
• Valid In-State Driver’s License. 
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security. 

 

Experience: 

• Four+ years of relevant experience.  Must be open minded and ready to work as part of a detail-oriented team. 

 

Knowledge, Skills & Abilities: 

• Excellent customer service skills.
• Strong work ethic.
• Ability to work in a team oriented environment.  

 

Preferred Qualifications 

Education: 

High School diploma or GED. 

Experience: 

Six+ years of relevant experience.  
Relevant supervisory experience.     

Knowledge, Skills & Abilities: 

Able to communicate information and instructions verbally and/or via radio equipment. 
Able to communicate effectively in a professional manner. 
Strong leadership qualities and ability to create a passionate and efficient workforce. 
Able to effectively resolve employee conflicts and have an ability to apply creative solutions that have a positive impact on results.  

 

Working Conditions 

Work Schedule: 

You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. 

Work Environment: 

Must be able to be alert to moving vehicles or aircraft and use radio equipment. 
Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!)  May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. 

Physical Demands/Requirements: 

• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to carry heavy items up and down jet way stairs.