People Business Partner Director

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

Position Overview:

As the People Business Partner Director (PBP) for our Finance, Marketing, and Legal organizations, you will be a pivotal force at the intersection of business strategy and people. Partnering directly with our CFO, CMO, and General Counsel, you’ll operate as a trusted advisor and executive coach, helping to architect the future of their organizations. This role goes far beyond partnership — you’ll be embedded in strategic planning, transformation efforts, and leadership development that shape the trajectory of the company. 

You’ll influence and drive critical initiatives that elevate performance, deepen engagement, and accelerate scalable growth — globally. As a senior leader within the People Team, you will also lead cross-functional collaboration, align executive stakeholders, and act as a catalyst for continuous improvement. This is a rare opportunity to drive real change in a high-impact, high-visibility role.

Responsibilities:

• Embed yourself as a strategic partner to our CFO, CMO, and General Counsel — providing bold, future-focused guidance on organizational design, talent strategy, and cultural development.
• Anticipate business needs and proactively develop integrated people strategies to enable organizational effectiveness, scalability, and performance.
• Act as a thought partner and strategic advisor leveraging data, insights, and business acumen to inform key decisions and influence organizational direction.
• Partner on the design and execution of cross-functional people initiatives and change management strategies, ensuring alignment with company goals and culture.
• Partner closely with the People Team's Centers of Excellence to optimize talent programs such as succession planning, engagement strategies, performance management, and compensation planning.
• Lead talent planning efforts within assigned business areas, identifying capability gaps and driving workforce strategies to support future growth.
• Lead workforce and succession planning efforts within Finance, Marketing, and Legal — identifying future skill needs, talent gaps, and organizational risks before they arise.
• Cultivate and scale leadership effectiveness by coaching senior leaders and enabling high-impact people managers across all levels.
• Lead the cross-functional “pod” made up of members of specialists from the People Team with the sole purpose to support the Finance, Marketing, and Legal teams.

Qualifications:

• Extensive experience as a strategic business partner supporting C-level and senior executives in high-growth and global organizations.
• Demonstrated success in shaping executive-level strategy and partnering with C-suite leaders on complex organizational challenges.
• Proven experience advising and influencing executive leadership on strategic people and organizational matters.
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