Associate Professional Quality

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

As Associate Professional Quality, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Your role in our mission

• Participates in the establishment and documentation of a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for assigned project or task. Maintains quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with established software development standards, policies and procedures or best practices.
• Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to established standards and applicable quality plan. Determines level of process and product quality. Develops written reports of findings; escalates unresolved issues to higher level staff within quality for review.
• Evaluates work products to assess quality and reports findings. Research alternative solutions to problems, determines proper approaches and makes verbal and/or written recommendations to appropriate parties. Assists in implementing recommendations as approved. Participates in special projects, external audits, and process improvements in support of quality assurance initiatives.
• Gathers, uses, and analyzes defect metrics data with assistance of higher-level staff within quality.  Conducts research and prepares analysis using written reports as directed. Provides recommendations regarding possible approaches to resolving defects.
   

What we're looking for

• One or more years of quality assurance, process improvement, investigation/CAPA, and/or ISO9001 experience.
• Knowledge or experience working within a quality unit and understanding of general quality principles.
• Knowledge or experience working with project management and/or process improvement (Lean, Lean Six Sigma, etc.) methodology.
• ISO, ASQ, PMI, etc. certifications a plus. 

What you should expect in this role

• Opportunity to conduct quality audits to report on performance, perform data analytics of data generated, and lead CAPA and/or continuous improvement activities across the account.
• Develop and implement new processes or tools as needed to streamline and improve processes.
• Flexible hybrid schedule while working with an upbeat, encouraging, and experienced team.
• The deadline to submit applications for this posting is 2/7/25.

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The pay range for this position is $43,100.00 - $61,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employme