Trade & Working Capital- Structured Working Capital Product Delivery - Executive Director

Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.

As a Product Delivery Executive Director in Structured Working Capital, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.

Trade & Working Capital (TWC) is a division of Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Core Trade, Supply Chain Finance (SCF), A/R Finance and Export Finance solutions. Our institutional strength, practical expertise, comprehensive technology, and unparalleled network enable us to deliver powerful global solutions, when and where our clients need them. Our global product and technology platform, integrated client service model and network of operational centers enable us to deliver a consistent set of services to clients no matter where they are across the world.

Job responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
• Interfaces directly with the product technology teams; orchestrating platform enhancements and ensuring quality among technical delivery.
• Serves as an advocate of the SWC business; prioritizing quality value add platform enhancements while working under the limitations of capacity constraints; creating the art of the possible
• Manages a team of highly effective application product owners; load balancing work among the team members and spearheading the team during senior management meetings
• Provides project management governance and leads regular project management calls to ensure visibility of project progress
• Refines deliverable statements and epic refinement as aligned to the Structured Working Capital six-quarter roadmap
• Acts as the first point of contact for the business for enhancement refinements and existing platform capabilities

Required qualifications, capabilities, and skills  

• 8+ years of relevant level of experience /equivalent expertise delivering products, projects, or technology applications
• Bachelor’s degree
• Extensive experience leading operational management and change readiness; including running large scale technology projects
• Deep understanding of the Supply Chain Finance and Receivables Finance business is a must
• Experience in enterprise-wide release and deployment processes and strategies
• Exposure to market available third party applications as value added enhancements to SWC’s proprietary applications. 
• Strong communication skills and comfortable presenting to TWC senior management
• Advanced knowledge of the product development life cycle, technical design, six quarter roadmap refinements and data analytics
• Required to work part of the day during India hours as well as part of the day during US hours

Preferred qualifications, capabilities, and skills

• Masters degree
• Recognized thought leader within a related field
• Fintech experience 
• PMP / Six Sigma qualifications 
• Knowledge of other trade and working capital products
• Understanding of other languages 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and