Regional Medical Director

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health 

Title: Regional Medical Director 

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

The Regional Medical Director (RMD) will join Oak Street Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, with Oak Street Health leading the transition from fee-for-service to value-based care.

The RMD will be responsible for leading one of Oak Street’s large regions. They will partner with a Regional Vice President and report to an Executive Medical Director to achieve operational and clinical excellence and world class performance in hospital admissions, quality, patient satisfaction, clinician satisfaction, and medical cost. The RMD will practice primary care in our clinics 1.5 - 2 days per week. RMDs are key thought partners in providing feedback on our organization-wide clinical model. 

Core Responsibilities:

In addition to caring for Oak Street patients, the RMD is responsible for the following leadership and administrative duties:

• Partnership with the Regional VP or Senior RVP - Aligned and coordinated leadership is a critical requirement for the success of the RMD and of the region.  The RMD and (S)RVP are jointly responsible for all clinical and financial outcomes for the region.

• Medical Director Recruitment, Development, and Support: The RMD is responsible, either directly or through a Sr. Medical Director direct report, for recruiting, supervising and developing high performing Medical Directors for the region’s centers.  

• Clinician recruitment and retention:  The RMD is accountable for the recruitment and retention of top clinical talent throughout the region, and the development of providers to support succession planning and recruitment for Medical Director roles.

• Process Focused:  The RMD will be expected to know, or rapidly attain, a deep knowledge of all of the processes and workflows which underlie the Oak Street Health Care Model. The RMD will use that knowledge to:

  • Continually teach providers, other clinicians, and center staff about the Oak Street Care Model and how to effectively implement it.

  • Assess the functioning of key center processes and workflows through data and direct observation to inform coaching and retraining opportunities for center leaders and staff.

  • Provide feedback and suggestions to central process owners / tool developers to assure continuous improvement across the organization.

• Create Action through Others:  The RMD must be effective at inspiring / supporting others to act.  This includes making the needed “Calls to Action,” explaining the “why” and “how” for needed actions, and supporting / coaching team members to success.

• External Partnerships:  The RMD has primary responsibility, which may be delegated to others when appropriate,  for the following regional clinical relationships:

  • Preferred specialists, health systems, clinical aspects of regional payer relationships, diagnostic testing facilities,