PRODUCTION ASSISTANT MGR

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.


The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.


Job Title: Production Assistant Manager
Salary: $58,000-65,000
Department: Production
FLSA Status: Salaried Non-Exempt
Reports to: Production Manager

About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility.

About the Position

The Production Assistant Manager manages the day-to-day operations of the production department. Responsible for the receiving and moving donations from the receiving area to the retail sales floor, maximizing retail dollars from our donations while maintaining an optimum level of merchandise production.

Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• Spend time in each production area daily checking workflow, individual performance and relieving employees as needed.
• Implement and track ongoing training of production concerning quality, pricing, and merchandising criteria.
• Monitor and record each employee’s daily production.
• Responsible for daily departmental production, reviewing performance and production needs with the Store Manager on a regular basis.
• Audit quality decisions of donations moving to the store and to salvage.
• Direct production employees in ragging off and markdowns based on planned sales promotions.
• Cross train staff in functions concerning retail issues.
• Monitor inventory levels and order as need supplemental merchandise from warehouse.
• Inventory and order production supplies.
• Promote, coordinate and oversee safety issues in the production area.
• Manage disposal of garbage, recycling and hazardous waste materials in a cost saving manner and according to applicable regulations and company policies.
• Communicate effectively with the Transportation department.
• Promote a clean work environment.

• Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Other duties as assigned.

Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
• Minimum High School diploma; or equivalent GED.
• Minimum 1 year’s production or warehouse experience.
• Minimum1 year’s supervisory experience.
• Ability to lead a team.
• Ability to work effectively in a fast-paced environment.
• Ability to motivate people, instill accountability and achieve results.

Certificates, Licenses, or Registrations: N/A

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