IT Adv - Tech Con - Allia and Platf - Cus Digital Tech Salesforce - Senior Mgr - Mul Pos - 1515792
EYAbout the role
IT Advisor, Technology Consulting, Alliances and Platforms - Customer Digital Technology Salesforce (Senior Manager) (Multiple Positions) (1515792), Ernst & Young U.S. LLP, Hoboken, NJ.
End-to-end responsibility for architecting, designing, and implementing Salesforce and/or Microsoft Dynamics Customer Relationship Management (CRM) solutions for EY clients. Engage with business and technology stakeholders to translate functional business requirements and processes into CRM application functionality. Develop application and integration architecture and design. Create implementation strategies, approaches, and plans to meet client timelines. Assemble and run implementation teams to deliver client projects. Engage and collaborate with other EY teams to enable client success. Lead business development effort to grow EY’ CRM business.
Lead and direct teams of professionals with diverse skills and backgrounds by providing constructive on-the-job feedback/coaching to team members. Develop and maintain long-term client relationships and networks. Manage risk in the delivery of quality client services.
Full time employment, Monday – Friday, 40-45 hours per week, 8:30 am – 5:30 pm.
MINIMUM REQUIREMENTS:
Must have a Bachelor’s degree in Computer Science, Information Systems, Engineering, Accounting, Finance, or a related field and 8 years of work experience. Employer will accept an additional 2 years of related work experience in lieu of a Bachelor's degree. Alternatively, will accept a Master’s degree in Computer Science, Information Systems, Engineering, Accounting, Finance, or related field and 7 years of work experience.
Must have 7 years of experience as a member of a business and technology transformation team participating in all project life cycle phases; must include analysis, requirements definition, application configuration, operating model design, testing and production deployment.
Must have 6 years of experience working on medium to large sized operations and technology change initiatives or system implementations.
Must meet one of the following:
• 7 years of experience with one of the following CRM information technology applications: Salesforce, Microsoft Dynamics; or
• 6 years experience with one of the following CRM information technology applications: Salesforce, Microsoft Dynamics and certification in the associate CRM technology, e.g., Certified Salesforce Administrator, Salesforce App Developer, Sales Cloud Consultant, Microsoft Dynamics 365, Microsoft Power Platform, or a comparable certification.
Must have 3 years of experience in financial services, specifically in the banking, capital markets, wealth management, private equity or insurance industries.
Must have 6 years of experience in Agile methodology.
Requires travel up to 75%, of which 10% may be international, in order to serve client needs.
Employer will accept any suitable combination of education, training, or experience.
Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, then “Search Jobs" (Job Number - 1515792).
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced
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