Manager - Case Management | Fond du Lac

It's more than a career, it's a calling

WI-St. Agnes Hospital

Worker Type:

Regular

Job Highlights:

Department: Case Management

Schedule: Full-time

Education Requirement: Must have BSN or MSW

Preferred Experience: 2 years experience as a manager or case manager or 5 years experience with 2 years in progressive leadership

Job Summary:

Manages the daily operations for the Care Coordination department, which includes RN Case Managers, Social Workers, and administrative team members.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Develops and implements specific departmental goals, standards, and objectives which support the strategic plan and vision.
• Assesses quality of patient care and coordinates patient care services with patients, staff, physicians, and other departments. Provides bidirectional communication between leadership and frontline staff,
• Collaborates with others regarding orientation and ongoing education. Provides coaching and mentoring of staff.  Ensures staff compliance with departmental and organizational policies, procedures, and standard work.
• Interacts with staff daily, identify gaps/barriers to process, escalates and brings gaps/barriers to resolution.
• Participates with other members of team regarding opportunities for improvement in standard work.
• Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations.
• Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, and payroll.
• Applies the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's Scope of Service
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Bachelor’s degree in nursing or Masters in social work

EXPERIENCE

• Five years’ experience, with two years’ progressive leadership 

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Illinois

•     Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)
•     Or 
•     Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR)

     
State of Work Location: Missouri

•         Registered Nurse (RN) Issued by C