Site Manager - HOTC - Internal Med

Welcome to Cherry Health - video about Cherry Health

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Diversity, Equity & Inclusion – Build a stronger culture through treating all patients and staff with respect, dignity and compassion.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings, check out a sample of the benefits available to our team members below!

• Medical, Dental and Vision Insurance Plans for you and your family
• Generous Paid Time Off benefit that includes 8 paid full day holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match – fully vested from day 1
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Vendor discounts and much more!

Responsibilities: 

Supervision and Leadership

• • Provide organization, direction, and staffing according to the scope of services provided at site.
  • Direct, supervise, train and evaluate work activities of staff.  
  • Address performance issues consistently, promptly and appropriately.
  • Establish work schedules and assignments for staff and providers, according to workload, space and equipment availability.
  • Plan and facilitate meetings communicating organization initiatives and updates to staff and providers.
  • Manage front desk and clinical operations.
  • Collaborate with nursing staff as it relates to patient care and work flow.
  • Collaborate with providers on clinical services.
  • Collaborate with other medical sites and support departments.
  • Assist in the development and monitoring of program budget.

Quality

• • Assist in designing, implementing, and carrying out continuous quality improvement programs and activities.
  • Conduct quality assurance activities through reviews, meetings, reports and observation of results, according to professional practice standards and regulatory compliance.

Site Management and Compliance

• • Review and analyze facility activities and data to aid planning and risk management and to improve service utilization.
  • Promote practices consistent with state and federal laws and regulations.
  • Participate in formulating policies and seeing that policies and standards are carried out and adhered to.
  • Coordinate clinic operations and patient care in order to maintain productivity expectation and efficient operations of clinic.
  • Coordinate services for patient and families utilizing other health related agencies and resources.
  • Participates in interdisciplinary planning for meeting patient care and health service objectives.

Other

• • May be responsible for planning disaster evacuations.<