National Account Manager, Amazon
ACCO BrandsAbout the role
A company with a pioneering past and a purposeful future.
At ACCO Brands, we are united by a common purpose, to empower our consumers to feel good when they work, learn, and play. For more than a century we have developed and nurtured brands that enable people to work with more productivity, learn with more confidence, and play with more enjoyment. We are passionate about a winning culture where we grow together, driving business, professional growth, and success. We invite you to be part of a team that is grounded in a history of category-leading brands and products and focused on positioning our company for the future.
Job Summary
The National Account Manager, Amazon is responsible for ACCO Brands sales to Amazon and collaborates with the Amazon Sales Director to insure a profitable and buyable product assortment to achieve seasonal category sales goals. In this role, you will be responsible for managing the day-to-day account activity across all ACCO Brands product categories and responsible to drive top-line budgeted sales and profitability.
Responsibilities
- Sales & Profitability Planning
- Set direction for ACCO product selection and lifecycle management
- Responsible for profitability of ACCO catalog
- Participation in ACCO Consensus process and AMZ sales forecasting
- Provide direction on new item/event forecasts
- Ensure product buyability and top ASIN health
- Account Relationship Management
- Primary contact for Amazon Vendor Manager for seasonal business
- Participate in weekly Operations meetings
- Manage relationship with Amazon to influence strategic priorities
- Contribute to QBRs and regular collaboration between ACCO and AMZ leadership
- Operational Execution
- Drive collaboration with ACCO customer care, finance forecasting, supply chain advocate and sales support to drive performance to key KPIs.
- Sales Analysis
- Sales analysis (Stackline or VC) as needed to inform decisions
- Maintain key sales reports and dashboards and manage ad-hoc reporting requests
- Monitor product sales across ACCO’s complete product catalog; identify trends, opportunities and outliers
- eCommerce Evangelist
- Stay current on eCommerce trends, changes in digital commerce requirements
- Educate team and peers on trends; support broad, continuous learning on Amazon/eCommerce
Qualifications
- Bachelor’s degree in Business, Marketing, or equivalent
- 3-5 years Customer Account Management Experience
- 2 years of Amazon account management experience
- Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Ability to pull together data from disparate sources to create a clear analysis suitable for presentation to stakeholders from Customer or internal Sales, Marketing, Finance or Senior Management
- Strong written and verbal communications skills needed; ability to tailor approach based upon audience and message
- Organizational skills with a disciplined approach to managing processes on a day to day basis respecting defined authority levels
- Experience with MS Office (Excel, Word, PowerPoint)
- Ability to travel up to 20%
- Must possess the following core capabilities:
- Customer focus
- Interpersonal communication savvy
- Drive and action oriented with goal of exceeding forecasted results
- Teamwork and cooperation
- Problem-solving and attention to detail
- Organizational agility
- Negotiation skills
- Account penetration
- Internal planning & resource deployment
- Consultative and fact-based selling
Salary Range: $90-000 - $130,000/annually. This role is eligible for the Sales Incentive Plan at 12-15%. Compensation is commensurate with experience and location.
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About Us:
You know our brands. You love our brands. You just may not know they are ours.
If you have touched a PowerA® gaming controller, a Five Star® notebook, a Swingline® stapler, a Quartet® dry erase board, or a Kensington® computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of more than $1.5 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures, and sells branded academic, consumer, and business products globally. The power of our brands, our unmatched global customer reach, and our strategi
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