Store Manager

nomnom Store Manager 

  

Salary Range: $60,000-$71,927 

Other Compensation: Quarterly Bonus - Retail Incentive Program  

1425 E Main St Lewiston, ID 83501

 

The Opportunity:  

• Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.   

• Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger.  

• Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees, and you'll become part of a team that includes hardworking and creative professionals who love to win.  

• Opportunity to enhance professional skillset through managing a designated nomnom store and other locations based on business needs. Potential advancement and placement to flagship store. Providing a diverse and dynamic career growth path.  

• Showcase your potential to move up in the future, as perhaps an Area Manager role.  

  

Primary Job Responsibilities:  

Safety  

• Maintain a safe work environment for employees and customers by setting safety as a priority   

• Ensure gas pumps, lot and store areas are clean and free of debris at all times   

• Work with Safety Team and conduct monthly mandatory meetings and trainings   

• Report safety incidents in a timely manner and comply with safety policy, programs and processes   

• Conduct timely and in-depth incident investigations to uncover root causes, and accurately prepare and submit required reports and paperwork within required time frame  

   

Leadership and Personnel Management  

• Train, develop, guide and evaluate employees to operate the store effectively and safely to provide superior customer service   

• Maintain a professional and supportive image among subordinates and supervisors   

• Work with recruiting team to actively recruit, interview and select qualified applicants utilizing non-discriminatory management skills   

• Prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.)   

• Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness   

• Motivate and provide employee recognition to improve individual, team, and store performance   

• Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare and submit the proper documentation within required time frame  

• Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing proper performance-based feedback  

• Develop potential employees through coaching and training so they are ready for promotion to the next level, creating a robust Succession Plan  

• Carry out all company policies   

    

Customer Service and Site Relationships  

• Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assist in resolving customer issues  

• Accurately ring up all sales on POS system, comply with all cash handling procedures and other payment types for products sold  

• Develop positive and professional relationships with all customers, vendors and contractors