Customer Account Analyst - Nestlé Coffee Partners

 

Foods people love. Brands people trust. And a career that nourishes your future like no other.

 

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

 

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

 

This position is not eligible for Visa Sponsorship.

 

 

The Customer Account Analyst owns the internal communication and building of data analytics to support the team’s needs while being responsible for the collaboration and analytical sales work to deliver on our key NCP annual business goals.

 

This position is accountable for capturing specific sales data on our business (what) with supportive insights (why) in the tracking of our business, coming with recommendations to the Customer Team with the data and fact-based information to support recommendations. This includes such areas as total BU forecasting, business planning, financial analysis and builds in order to track our business reporting.

 

Responsibilities:

• Daily/Weekly Reporting-Pulls reports and provide analytics and insights to distribute to key stakeholders. 
  • Ad Hoc reporting/analysis as needed to assist with preparation for key internal (e.g. In Market Planning, Quarterly Business Reviews, Account Financial Reviews, etc.) & external meetings (e.g. Joint Business Planning, Monthly Business Reviews, etc.).
• Manage all inputs to Osprey for Ahold USA (Stop n Shop, Giant Food, Giant Martins), Delhaize (Hannaford, Food Lion) and C&S Wholesale:
  • Volume forecast inputs tracking updates of POS.
  • Regular monitoring of forecast in Osprey vs. shipments with clear understanding of building blocks to flag any gaps with both internal team and customer team.
  • Manages trade inputs along with volume forecast in Osprey. 
  • Works with pricing team and CAMs to identify and correct LNUC violations
• Customer Forecast Review (CFR) Prep & Presentation: Work with CAMs, Analytics Manager and Director in build out of data and insights. Deliver at monthly cross-functional sales forecasting meeting.
• Work with Acosta to manage deductions and keeps trade promotions current within Osprey to enable timely investment decisions
• Support CAM with Customer Plans - Maintain sales plan and offline planners to meet customer objectives while operating within company guidelines
• Project Management - as needed
• Manage multiple competing priorities under demanding time constraints with a focus on driving results
• Strong collaboration with entire cross-functional team in order to deliver business results.
• Collaborate with the director and CAMs on the teams planning process around identifying strategic opportunities, analyzing and aligning with the team’s business plans

 

Requirements:

• 2+ years working with Sales forecast/ Trade funds management (TPM) systems preferred
• 2+ years of experience working with data
• Advanced knowledge of PowerPoint, Microsoft Office Excel and proficiency in report building from raw data.
• Ability to convert database downloads to user friendly front end to support decision making.
• Strong time management skills
• Experience working with cross functional financial teams
• Experience working in analyst roles in traditional CPG companies preferred
• High school Diploma required, College BA/BS preferred
• Ability to analyze multiple levels of data from many resources to make productive recommendations
• Able to mine data sources to create compelling category strategies
• Experience in influencing decisions utilizing data driven insights.
• Ability to communicate clearly and concisely, both orally and in writing
• Able to handle and manage confidential information when working internal and externally
• Comfortable in a "consultation" role interfacing with the customer (procurement and merchandising