Executive Director, Primary Care Service Line

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. 

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. 

Company:

Prima Medical Foundation dba MarinHealth Medical Network

Work Shift:

8 Hour (days) (United States of America)

Scheduled Weekly Hours:

40

Job Description Summary:

The Executive Director - Primary Care Service Line oversees and manages the Primary Care service line and processes within MarinHealth Medical Network’s (MHMN) purview under the direction of President and in partnership with the Primary Care Medical Director. Responsible for ensuring quality of care, patient-first focus, and adequate patient access in daily operations through fiscal responsibility, resource allocation, continual process improvement, quality assurance, and collaboration with physician and administrative leadership. Works with the specialty leadership teams toward the end goal of comprehensive care through organizational strategies and clinically integrated, quality outcomes. Develops service lines that meet the needs of the patient population and tracks progress against stated goals or milestones. Contributes to strategic planning, direction, and goal setting for the clinical service line in collaboration with senior management. Establishes departmental policies, practices, and procedures that have a significant impact on the organization and works collaboratively with medical staff, leadership, medical directors, nursing, and other members of the healthcare team in implementing “best practice” guidelines and protocols to support high-quality services.

Job Requirements, Prerequisites and Essential Functions:

Pay Range:$87.85 - $96.64 - $120.25

Essential Functions and Responsibilities: 

• Manages and develops the Primary Care service line operations and staff, in collaboration with the Primary Care Medical Director, to ensure optimal performance, clinical alignment, and operational efficiency

• Routinely assesses community health needs and clinic programs; implements appropriate new programs and adapts existing programs to maintain and improve quality of care and services
• Monitors and analyzes business processes for effectiveness and efficiency.
• Creates, develops, implements, and monitors initiatives to maximize service line performance and achieve key operational goals.
• Acts as a liaison between practice leaders, staff, and senior management to address business needs.
• Ensures compliance with organizational policies and procedures and offers expertise in resource management.
• Possesses excellent communication skills (verbal and written) for internal and external stakeholders.
• Leads projects as needed within MHMN as well as with affiliates, ensuring business goals are met.
• Demonstrates meticulous attention to detail in all areas of responsibility.
• Provides solutions to complex business issues and identifies areas for continuous improvement.
• Ability to drive to/from various clinic locations (requires a California Driver’s License and automobile insurance in good standing).
• Adherence to MHMN’s Behavior Standards of Excellence (see full description), including, but not limited to:
  • Exceptional customer service
  • Respectful communication with patients, physicians, and coworkers
  • Professionalism in all work-related interactions
  • Effective teamwork
  • Safe work environment
  • Positive attitude
• Perform all other duties as required or assigned.

Qualifications:

Education:

• Bachelor’s Degree in Healthcare Administration, Business Management, or Business Administration or related field is required. Masters degree is preferred