Senior Housekeeping Manager - Caprock

Job Description

Aramark is hiring for an exciting new hospitality community located just an hour and a half from Amarillo, Texas. This best‑in‑class location offers meaningful work, hands‑on training, and real opportunities to grow—all within a supportive, people‑first culture. Team members enjoy free room and board, competitive pay, health insurance, 401(k) with company match, paid time off, and additional benefits designed to support your total well‑being. You’ll collaborate with innovative teams, develop your talents, fuel your passions, and thrive in an inclusive environment where teamwork and purpose matter. Together, we pursue what matters.

COMPENSATION: The hourly rate or salary range for this position is $75,000 to $100,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. ​
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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.  ​

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

The Senior Housekeeping Manager is responsible for supervising the work activities of cleaning personnel in overnight stay locations in accordance with facility standards of cleanliness and appearance. Required to assign all duties, manage employees and equipment and take appropriate action to ensure the quality of housekeeping duties. 

Must be 18 years of age or older. Candidates may be asked to verify age at interview/onboarding.

Job Responsibilities

Team Supervision & Training: 

• Supervise and lead a team of housekeeping staff, including room attendants, housemen, and laundry personnel. 
• Train new employees on housekeeping procedures, safety protocols, and quality standards. 
• Assist with scheduling and assigning tasks to ensure efficient coverage and optimal service delivery. 
• Provide ongoing coaching and feedback, to promote team development and high morale. 

Quality Control & Inspections:

• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and maintenance standards are met. 
• Follow up on any discrepancies or areas of concern, ensuring corrective actions are taken promptly. 
• Assist the Housekeeping Manager in maintaining cleanliness standards for high-traffic areas like the lobby, corridors, and restrooms. 

Guest Satisfaction: 

• Address guest requests or concerns regarding housekeeping issues, ensuring timely and effective resolutions. 
• Work collaboratively with other hotel departments (front desk, maintenance, etc.) to meet guest needs and enhance the overall guest experience. 
• Assist in managing room readiness and turnaround time to ensure prompt check-ins and room availability. 

Inventory & Supplies Management: 

• Assist in managing housekeeping supplies and inventory, ensuring stock levels are maintained and orders are placed as needed. 
• Monitor the use of cleaning products and equipment, ensuring proper handling and usage in line with safety standards. 

Health & Safety Compliance: 

• Ensure adherence to all health, safety, and environmental policies and procedures. 
• Support the Housekeeping Manager in implementing and maintaining sanitation standards in line with industry regulations and hotel policies. 
• Report any safety hazards or maintenance issues promptly to the appropriate department. 

Administrative Support:

• Assist with administrative duties, such as creating work schedules, tracking labor costs, and preparing housekeeping reports. 
• Monitor housekeeping payroll records to ensure accuracy and timeliness.

 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet o