Certified Spanish Medical Interpreter
Mass General BrighamAbout the role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Schedule: option of 5x8's or 4x10s
Job Summary
Summary:- Responsible to facilitate successful delivery of services to linguistically diverse patients/family members.
- Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests.
- Provides translation service (both sight translation & written translation) of pertinent materials for patients and families such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials.
Essential Functions:
- Serve as cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients/family of other cultures as it relates to medical care adheres to standard code of ethics for medical interpreters.
-Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.
-Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
-Answer calls promptly and conduct interpretation in a friendly and professional manner.
-Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.
-Serve as cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients/family of other cultures as it relates to medical care.
-Adheres to standard code of ethics for medical interpreters.
Qualifications
Education:
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials:
Certified Medical Interpreter [CMI] - National Board of Certification for Medical Interpreters, required
Experience
healthcare and/or medical interpreting experience 2-3 years highly preferred
Knowledge, Skills and Abilities
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Being aware of others' reactions and understanding why they react as they do.
- Talking to others to convey information effectively.
- Understanding the implications of new information for both current and future problem-solving and decision-making.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
90 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
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