Projects I Technician

Company Description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Pay Rate: $21/ hour - Use our Daily Pay benefit and get access to your pay as you need it. 

As the Projects 1 Technician you will support resort operations by executing project based maintenance tasks that require a diverse set of trade skills, including drywall, painting, texture finishing, plumbing, electrical work, and flooring repairs.

What you will do as the Projects 1 Technician:

• Complete engineering projects, guest service calls, blitzes, and preventative maintenance activities as directed by resort leadership.
• Troubleshoot, repair, and replace plumbing fixtures and piping systems.
• Diagnose and repair minor electrical issues, including receptacles, lighting components, and ballasts.
• Perform repairs on household appliances and general fixtures.
• Apply working knowledge of HVAC systems to conduct basic preventative maintenance and troubleshooting.
• Repair interior and exterior walls, ceilings, and coverings, including painting, texturing, and caulking.
• Install and repair flooring materials such as tile, grout, vinyl, and carpet.
• Assist with pool and spa operations, including chemical balancing, cleaning, and routine maintenance.
• Participate in procurement and inventory processes to ensure tools and materials are readily available.
• Utilize resort systems and software such as HotSOS to manage tasks and workflow efficiently.
• Communicate professionally via radio, phone, email, and in-person interactions.
• Perform custodial and general maintenance duties as assigned.
• Safely operate hand tools and power equipment required for the job.
• Work at heights using ladders, scaffolding, and lifts while following proper safety protocols.
• Identify and report potential safety or security concerns on property.
• Provide exceptional guest service by actively listening and responding to guest needs.
• Maintain compliance with all company policies, procedures, and safety standards.
• Represent Westgate Resorts professionally in appearance, conduct, and communication.
• Perform additional duties as assigned by resort operations leadership.

Qualifications

• Minimum High School diploma.
• Minimum of 1-3 years of hands-on trade & maintenance experience in a resort or commercial environment.
• Written and verbal communication in English is expected.
• Must communicate effectively with immediate supervisors and resort leadership.
• Must be at least 18 years old and have a valid driver’s license to drive company golf carts.
• Must be able to lift 50lbs and work in outdoor weather conditions.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth an