Sales & Events Manager

Description

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.

Position Summary:

The Sales & Event Manager will be responsible for generating new business and growing existing accounts within the SMERF market segment. From prospecting and booking through to detailed event execution, this role bridges both sales and service, ensuring each group enjoys a seamless and memorable experience.

Key Responsibilities:

• Actively solicit new group business and cultivate existing accounts within the SMERF market segment through prospecting, networking and strategic outreach.
• Manage the full event cycle: qualify leads, prepare proposals, conduct site tours, negotiate contracts and detail group logistics.
• Serve as the primary point of contact for SMERF clients from booking through post-event follow-up.
• Collaborate with internal departments (culinary, operations, rooms, spa, etc.) to ensure flawless execution and elevated guest service.
• Maintain accurate and up-to-date records in the CRM system, including client correspondence, contracts, BEOs and rooming lists.
• Represent The Essex Resort and Spa at relevant industry events, networking functions, and trade shows to build relationships and drive business.
• Meet or exceed individual and team sales goals while adhering to budgetary guidelines and resort standards.
• Continuously monitor trends in the SMERF market to develop proactive strategies for capturing new business opportunities.
• Ensure compliance with all hotel policies, procedures, and brand standards.

Qualifications:

• 2+ years of experience in hotel sales, catering, or event management; prior experience with SMERF markets strongly preferred.
• Proven ability to close sales and manage multiple events from concept to completion.
• Strong interpersonal, organizational and communication skills.
• Proficiency with sales and catering software.
• Ability to work a flexible schedule including occasional evenings and weekends based on event needs.
• Team-oriented mindset with a passion for hospitality and guest experience.

Benefits:

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

• Medical Insurance (with Employer contribution)
• Dental Insurance (with Employer contribution)
• Vision Insurance
• Life & Disability Insurance (Employer paid)
• Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
• Medical Care Flexible Spending Account
• Dependent Care Account (for Daycare, elderly care or other dependent care)
• Short and Long Term Disability Insurances
• Accident Insurance