MK Casino - Events Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

Please come and work for us

We're committed to bringing passion and customer focus to the business.

Do you want to be part of an exciting market-leading business that can help your career scale to new heights?

Want to be part of the team to kickstart a successful new casino in the heart of Milton Keynes?

Then we are looking for you!

Position: Events Coordinator

Location: Milton Keynes Casino

Hours Per Week: 40

Salary: £30,000

At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.

Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.

The Event Coordinator position is an exciting role within the casino, responsible for planning, organising and executing events, working with a variety of clients, including businesses, individuals, and organizations, to create memorable and successful events. This role involves a wide range of tasks, from initial concept and budgeting to on-site management and post-event follow-up

Who Are Merkur?

MERKUR Slots are part of the MERKUR Group (formerly the Gauselmann Group) since its acquisition in 2012. The MERKUR Group, founded in 1957, operates internationally, with a strong presence in Germany and numerous other countries including Spain, Serbia, Czech Republic, and the Netherlands, and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 230 high street Adult Gaming Centres under our MERKUR Slots Brand.

Have we got your attention? Want to know what’s in it for you?

About you:

We are looking for

• Minimum 2 years’ experience in an events co-coordinator/management role or similar experience.
• Ability to manage multiple tasks, prioritise effectively, and adhere to deadlines.
• Excellent written and verbal communication skills for interacting with clients, vendors, and staff.
• Anticipate potential issues and develop creative solutions.
• Able to adjust plans and respond to unexpected situations.
• Ensure all aspects of the event are meticulously planned and executed.
• Understanding of budgeting and financial tracking.
• Build rapport with clients and vendors and work effectively as part of a team.
• Desirable: Events Management qualification.
• Ideally candidates will live in Milton Keynes

Benefits:

• 28 days holiday (including Bank Holidays)
• Excellent Career Progression Opportunities
• Contributory Pension Scheme
• Life Assurance
• Discounts with high street retailers and restaurants through our benefits portal
• Employee assistance programme

Duties include but not limited to:

• Collaborating with clients to understand their vision, develop event concepts, and create detailed plans.
• Utilising the event space to ensure a successful event.
• Developing and managing event budgets, tracking expenses, and ensuring cost-effectiveness.
• Sourcing and coordinating with vendors such as caterers, decorators, entertainment, and transportation providers.
• Managing event setup, breakdown, staffing, catering, and all other operational aspects.
• Overseeing the event on the day, managing staff, troubleshooting issues, and ensuring a positive experience for attendees.
• Liaising with other stakeholders such as F&B Manager and VIP manager for internal events.
• Gathering feedback, managing post-event reporting, and handling any outstanding tasks.
• Working with marketing teams to promote events, create marketing materials, and manage social media campaigns.
• To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
• Adhere to key competencies applicable to role.
• To adhere to all company health and safety practices and procedures. Appropriate action taken should any issues arise.
• To attend and conduct meetings as and when required.
• To respond positively, promptly and appropriately to all internal and external customer requests.
• Ensuring Responsible Gambling is an integral part of the daily operation.
• To be proactive in safeguarding our customers and the business by ensuring that sta