Complex Claims Specialist - General Liability (BI)

Job Type:

Build a brilliant future with Hiscox
 

Put your claims skills to the test and join one of the top liability insurers in the industry as a Complex Claims Specialist!  

Please note that this position is hybrid and requires a minimum of two (2) days in office per week.  Position can be based in the following office locations:

• Manhattan, NY (preferred)
• Atlanta, GA
• Chicago, IL
• Scottsdale, AZ
• West Hartford, CT

About the Hiscox Claims team:

The US Claims team at Hiscox is a growing group of professionals working together to manage their claims directly with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.

The Role:

The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products.

The Complex Claims Specialist will manage a full pending of General Liability Claims, as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and market/customer insight and develops strong working relationships with underwriting leadership.

This is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service.

Key Responsibilities:

• Strategize and maximize early settlement opportunities for General Liability Claims
• Draft and Review coverage analyses
• Monitoring litigation and managing local defense counsel
• Continually assessing exposures and adequacy of claim reserves
• Drive employee engagement by exhibiting passion about the company, values and our customers
• Take lead in managing high exposure claims on team
• Attend mediations and/or settlement conferences where appropriate
• Assists in preparing & presenting quarterly reserving packs
• Actively participate in the Claims/UW/Actuarial feedback loop
• Keep senior claims management adequately and appropriately informed of key issues
• Liaising directly on daily basis with insureds, counsel and brokers
• Maintaining timely and accurate file documentation/information in our claims management systems

Personal Specification:

• JD from an ABA-accredited law school preferred with Bar admission in good standing if applicable
• Or minimum of 8-10 years of professional experience in General Liability with an insurance carrier or litigation experience in General Liability
• Minimum Associates Degree or equivalent work experience; however Bachelor’s Degree Preferred
• New York Labor Law (NYLL) experience highly preferred
• Risk Transfer practice  
• Litigation and mediation experience
• Ability to analyze liability and potential damages exposure
• Experience monitoring outside counsel
• Experience negotiating allocation issues
• Experience drafting or reviewing litigation budgets
• Experience recommending or setting reserves
• Experience handling large volume of claims or litigation matters
• Ability to manage case load independently and meet time lines
• Excellent verbal and written communication skills
• Strong ability to establish rapport and build relationships with clients
• Team-oriented, with ability to excel in a collaborative environment
• Leadership and people management skills
• Active insurance adjuster’s license issued by NY or current residential/DHS location or ability to secure within 45 days

 What Hiscox USA Offers

• Competitive salary and bonus (based on personal & company performance)
• Comprehensive health insurance, Vision, Dental and FSA
• 401(k) with competitive company matching
• 24 Paid time off days, plus 2 Hiscox days, 10 paid holidays and 1 paid floating holiday, with ability to purchase up to 5 additional PTO days annually
• Paid parental leave
• 4-week paid sabbatical after 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursem