Senior Customer Project Manager

<p><span><span><b><span><span>Connect with Eutelsat Group</span></span></b></span></span></p> <p><span><span><span><span>Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.</span></span></span></span></p> <p><span><span><span><span>As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services.</span></span></span></span></p> <p> </p> <p><b><span><span><span>With Eutelsat Group You’ll Get To:</span></span></span></b></p> <ul> <li><span><span><span><span>Pioneer the future of Space Technology</span></span></span></span></li> <li><span><span><span><span>Bring connectivity to remote frontiers</span></span></span></span></li> <li><span><span><span><span>Collaborate with customer-centric experts</span></span></span></span></li> <li><span><span><span><span>Embrace cultural diversity in our global team</span></span></span></span></li> </ul> <p><span><span><span>Where your skills ignite opportunities &amp; you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space</span></span></span></p> <p><span><span><span><b>Who You Are</b>:</span></span></span></p> <p><span><span><span>You are a natural team leader who excels at coordinating efforts across multiple groups to achieve business goals. With a talent for navigating customer-facing challenges, you bridge gaps to fulfil contractual commitments effectively. You adapt your communication style to various situations and audiences, demonstrating excellent prioritization, anticipation, and leadership skills. You are technology-savvy, proficient in project management, and possess a strong business acumen. You thrive in fast-paced environments and are ready to build a robust network within our organization</span></span></span></p> <p> </p> <p><span><span><span><b>What You’ll Do: </b></span></span></span></p> <ul> <li><span><span><span>Oversee the execution of Eutelsat Group’s contractual obligations for the setup and delivery of Connectivity services, ensuring compliance with agreed scopes and timelines.</span></span></span></li> <li><span><span><span>Ensure customer satisfaction and deliverable quality by defining clear execution plans, facilitating smooth communication, and anticipating potential issues.</span></span></span></li> <li><span><span><span>Coordinate all internal stakeholders to align with business objectives.</span></span></span></li> <li><span><span><span>Clearly communicate objectives, plans, issues, and risks to key stakeholders.</span></span></span></li> <li><span><span><span>Develop and promote best practices for business support processes and governance.</span></span></span></li> <li><span><span><span>Manage business request priorities, facilitating arbitration and escalation of challenging business priorities between projects.</span></span></span></li> <li><span><span><span>Contribute to continuous improvement initiatives within the team.</span></span></span></li> </ul> <p><span><span><span><b>What it Takes: </b></span></span></span></p> <ul> <li><span><span><span>Master’s degree in Information Technology, Telecommunications, Computer Science, or a related field, or a Bachelor’s degree in Business Management or a related field with significant experience in telecom.</span></span></span></li> <li><span><span><span>From 5 to 10 years of experience in program/project management and/or customer facing experience in telecom or related industries</span></span></span></li> <li><span><span><span>Strong project management skills, with certifications such as PMI PMP or Prince2 being advantageous.</span></span></span></li> <li><span><span><span>Demonstrated leadership, with the ability to anticipate needs and prioritize effectively. You proactively drive progress toward achieving objectives.</span></span></span></li> <li><span><span><span>A commercial mindset with a customer-first, can-do attitude.</span></span></span></li> <li><span><span><span>Excellent written and verbal communication skills, capable of bridging gaps between C-level executives and subject matter experts while building trust with customers and partners.</span></span></span></li> <li><span><span><span>Strong decision-making skills, effectively prioritizing multiple issues and requests while clearly communicating plans to stakeholders.</span></span></span></li> <li><span><span><span>Exceptional team spirit, with a focus on mentoring, training, and using a coaching approach to bring out the best in others.</span></span></span></li> <li><span><span><span>Ability to implement new processes or procedures and promote best practices.</span></span></span></li> <li><span><span><span>Proficiency in writte