Director, Technical Underwriting - Small Commercial Lines (Casualty Lines)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

In our new operating model for Small Commercial at Nationwide, this role will focus on creating world-class underwriting capabilities within the small commercial organization at a national level. The shift away from regional technical support means that the role will now concentrate on national underwriting strategy for Casualty lines.

Responsibilities include defining line strategy and monitoring the mix at the line, geography, and class levels nationally. Additionally, the role involves upskilling underwriting associates based on feedback loops from our quality organization and consultations with associates. While building strategy for today, this role also keeps an eye on the future needs of these two lines to navigate the changing industry landscape.

Key Responsibilities:   

• Strategic Planning 25%

• Appetite and Mix Monitoring 30%

• Automation Strategy 20%

• Coverage and Pricing 15%

• Partnerships 10%

Compensation grade H3.

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Job Description Summary

While data and technical acumen are important, we focus equally on helping others learn and succeed when writing and retaining business. If you are both strategic and can dig into the details, love being involved in high-profile, impactful projects where teamwork is key, and can bring excellent decision-making skills to underwriting, we want to know more about you!

As a Regional Technical Underwriting Director, we will count on you for developing and providing the strategic direction of commercial underwriting at the regional level. You'll be responsible for development and maturity of underwriting competency inside of regional underwriting operations, including the support of automation capabilities, while enhancing underwriting skill sets in the region. You will ensure the integrity of the underwriting mechanism across Small Commercial while supporting Small Commercial strategies and objectives. You will be key in supporting collaboration on local strategies, and leadership and training support for national strategies, modeling, business information, analysis and evaluation/communication of commercial lines trends and results. You will interface with regional underwriting leaders and team members, peers across the country, and serves as the lead underwriter at the local/regional level.

Job Description

Key Responsibilities:  

• Responsible for enabling the small CL underwriting capability, ensuring profitable outcomes at the state, line, and segment level across at a local level. Uses data, profitability studies, trending analysis, models, and market insights to identify risks to a profitable portfolio. 

• Provide support and appropriate tools to local leadership for risk consulting to identify key loss drivers, deliver actionable recommendations to reduce loss cost, develop and drive training to Small Commercial underwriters to enhance product or segment profitability and recommend potential pricing actions. 

• Partners with Automation team to enable enhancements regarding Nationwide’s processes to more efficiently serve our distribution partners while minimizing underwriting cost. Ensures regional buy in for evolution of automation solutions and provides feedback to Automation leadership around proposed enhancements to no touch processes. Drives general approach that automated solutions increasingly are the standard method for underwriting small commercial, enabling underwriters to increasingly focus on larger, more complex risks in their day to day activities.