Stewardship Director (Divisional Headquarters)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting at: $50,000.00

Job Description:

As the Gift and Estate Planning Stewardship Director, you will manage the stewardship and marketing efforts of the Indiana Planned Giving department. The Director plays a crucial role in solidifying long-term interest in and continued commitment to The Salvation Army, showing appreciation and keeping donors and planning advisors informed of their impact. The Stewardship Director is an integral part of the planned giving team, providing support and collaborating with planned giving directors and the donor relations team, ensuring that the mission of The Salvation Army is effectively carried out.  

What You Will Do:

• Coordinate, implement, and manage an effective donor stewardship program for planned giving donors, including coordination of the Hope Brigade planned gift donor recognition

• Develop relationships with assigned portfolio of Hope Brigade donors through various cultivation communications with emphasis on phone calls and, face-to-face visits.  
• Complete an assigned number of significant moves and contacts per year with donors and prospects from portfolio, ranging from 150-300 annually
• Coordinate promotional materials, certificates and gifts, donor member list, events for the Hope Brigade Giving Society
• Support PG directors by preparing response requests and other communication, communicating with vendors, utilizing PG software, answering phone, etc.
• Maintain and coordinate inventory of promotional materials for donor and professional gifts
• Perform donor research

 

• Engage donors and their professional advisors in regular communication and events for cultivation and stewardship, collaborating with other development staff as appropriate

• Coordinate, produce, and distribute mass mailings for planned giving donors and professionals utilizing complex queries
• Ensure proper entry of campaign mailing and donor responses into Salesforce
• Facilitate and assist team with donor/professional events as needed, coordinate marketing materials and donor invitations

 

• Develop and implement effective cultivation of planning advisors to include the Red Shield Symposium (in-person estate-planning webcast) as well as other annual outreach and engagement activities, including implementation of the Council of Hope membership and Red Shield Awards.

• Coordinate the Red Shield Symposium host sites in Indiana in collaboration with PG directors and support continuing education record process for attendees

 

• Manage divisional outright IRA and DAF gift solicitations to grow revenue and acknowledgement including generating letters, communicating as necessary, and reporting

• Coordinate and implement annual solicitation materials for IRA and DAF donors and prospects
• Responsible for transmitting accurate accounting to finance and gift processing teams. Utilizing word processing mail merge and complex queries, process and acknowledge outright gifts from donors in a timely manner

 

• Ensure planned and matured gifts are stewarded appropriately and monitored, tracked, recorded, and distributed in an accurate and timely manner, coordinating internal reporting.

• Process expectant and mature gifts from PG donors as communicated by PG Directors or THQ Legal and coordinate acknowledgement to donor families and professionals

• Coordinates receipt and forwarding of legal documents from Corps Officers, attorneys and other professionals regarding matured wills, estates, trusts and trust documents. Submits pertinent documentation from donor files. Maintains and updates Salesforce information as needed.
• Compiles report and reviews the proper recommendation of allocation of donor funds for Divisional Finance Board approval

• prepare reports for DHQ and THQ.