Digital Delivery Specialist

At Henderson, we're about more than just buildings
We're about the people, experiences, and longevity of a building. We’re a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life – and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do
We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3


Position Summary: The Digital Delivery Specialist is an individual contributor responsible for executing, supporting, and advancing digital delivery services (DDS) workflows across projects. This role combines strong technical execution with ownership of tools, automations, and client-driven digital solutions that improve delivery quality, efficiency, and consistency. Digital Delivery Specialists operate across projects and teams, applying standards while solving complex or non-routine delivery challenges. The Digital Delivery Specialist provides technical leadership, mentorship, and solution development, serving as a key bridge between day-to-day delivery needs and scalable digital delivery practices.

Key Responsibilities:
• Executes advanced Digital Delivery tasks across active projects.
• Applies approved DDS standards, workflows, and tools consistently.
• Supports complex modeling, coordination, automation, or data-related efforts.
• Contributes to predictable, high-quality delivery outcomes.
• Develops and maintains digital delivery tools, scripts, templates, and automations for project and client needs.
• Prototypes, tests, and refines solutions in alignment with DDS standards.
• Coordinates with DDS leadership to prioritize, scope, and approve solution development.
• Creates technical training content as part of presentation collateral and other creative media tools.
• Utilizes AI-enabled tools and techniques to enhance digital delivery efficiency and quality, within established DDS standards and governance.
• Implements and reinforces Digital Delivery standard workflows and best practices.
• Troubleshoots workflow, model, coordination, or automation issues.
• Researches, learns and drives adoption of new industry tools for technical content development, hosting and analysis specific to the needs of DDS.
• Identifies deviations from standards and elevates risks or issues appropriately. Works across multiple projects, sectors, or teams as assigned.
• Coordinates with Project Managers, Discipline Leads, and DDS leadership.
• Contributes to improvement of DDS workflows, tools, and standards.
• Participates in pilot efforts, testing, and process refinement initiatives. Serves as a technical resource for Digital Delivery Coordinators and project teams.
• Provides informal mentoring, coaching, and knowledge sharing.
• Supports onboarding and training efforts related to DDS tools and workflows.
• Promotes consistent, repeatable digital delivery practices.

Qualifications:
• 5 or more years of experience in BIM, Digital Delivery, Design Technology, or related roles, or 9 or more years of experience without a bachelor’s degree in a related field.
• Demonstrated experience developing tools, automations, or workflow solutions, including leveraging AI-enabled tools or techniques to enhance digital delivery workflows.
• Strong understanding of project delivery environments and coordination workflows
• Ability to work independently and manage technical responsibilities